“Not very happy”
+Cleared the hot breakfast buffet away when i arrived at 08.45 for my breakfast booked for 9am. Coffee machine out of order. Called last orders at the bar in the evening at 9.30pm and closed at 10 pm. Ridiculous. On arrival the room was cold ,no heat in the room. reception gave me an oil heater to plug in,
janepE7238KN
情侣出游 · 2025年11月
“Great check in experience! Thanks Sue”
+Excellent stay at Premier Inn Lancaster! Thank you Sue (duty manager on reception) for such a welcoming and efficient check in. The room was spotlessly clean and beautifully comfortable. We slept soundly after a long hard journey.
georgebD4979CT
独自出行 · 2025年11月
“A lovely experience , so so comfatable.”
+Brilliant, friendly and extremely helpful staff. Great room. I will always use this premier inn when in this area. Thank you guys.
“Missing it already”
+Lovely hotel, very clean and tidy. The halls were very quiet, with the windows shut you couldn't hear any traffic or outside noise, the room had black out curtains and the bed was very comfy so the sleep was amazing! The room we had was a premier plus so had a mini fridge, coffee machine, kettle, tea bags/coffee/coffee pods etc. Also had a TV so we could have easily hibernated for the week! We had breakfast each morning at the onsite pub place which was so nice, and we had an evening meal there too on one of the nights which was nice pub grub but they had lots of different options on the menu, I just really fancied some classic pub grub. Staff were all very nice and friendly. Just a perfect place to relax and recuperate.
“Terrible bathroom”
+Room 107 very tired bathroom. Toilet not properly fixed to the wall so wobbles about with every movement. Silicone seal all around the floor completely away from the wall. The floor had big dips in it where it was clear there had been leaks or water damage.
GlobeTrotting711145
家庭出游 · 2025年11月
“Spot on”
+Located a fair stretch from town we were worried we would find this unconventional. However, the friendly staff gave us a map and told us about the park and ride bus. So we left our car at the hotel, safe, and caught the bus which is every 15 mins into the city. This saved us battling the one way system and a huge parking cost. So a great start! breakfast was great as always, room was really clean and we had no disturbances through the night. Good value for money and the staff went above and beyond to make us feel comfortable. The atmosphere was friendly and we are already looking to rebook.
markcL3116YA
朋友结伴 · 2025年10月
“Great staff”
+Fantastic staff at this hotel make a dated site a pleasurable experience. Thanks to Bill and Sue help was always at hand In fact all the staff we met were wonderful. Many thanks
JBReardon75
家庭出游 · 2025年10月
“Ideal location and extremely friendly and helpful staff”
+We've stayed here before and it was excellent: friendly staff and a very accessible location. Most recently we stopped off here for breakfast as a walk-in. Extremely clean, excellent value for money and lovely staff. All very much appreciated so thank you so much.
“Lovely bed and super pillows!”
+On way to Artigas 111 in Benidorm for a toastie,stopped here for the most wonderful sleep ..like ever.! Comfy beds and super pillows.Would return .Fab!
+Nice place