+Rooms were clean and comfortable. Reception weren't that warm.
S7143UGrichardb
商务出行 · 2025年11月
“Not up to standards”
+This hotel is in a lovely and, for me, convenient location. However money needs to be spent, tatty, smelly, damp room, not cleaned well. Famous comfy Mattress... Not comfy Definitely needs updating and improving. Lovely Staff though
X5906CGamandal
情侣出游 · 2025年10月
“Disaster dirty dated scuffy. Worst hotel weve ever stayed in. No plug next to bed for cpap. noise disturbance laughing banging”
+Catologue of disasters. We arrived there was no plug next to bed for my cpap arrived around 6pm was advised to putchase an extension lead . Cleaniess dirty mugs on arrival musty smell in room black mould in bathroom dust on bedside lamp tatty worn carpet damaged bathroom door and filthy skirting in bathroom. Noise level had a disturbed night sleep doors banging people shouting laughing all night not sure if it was guests or staffroom next to our room. Dated dirty and scuffy worst hotel weve ever stayed in not premier inns usual standard. Wouldnt stay again
“Good receptionist.”
+My checkin service was very good. The receptionist was very helpful as I had a few challenges with my reservation. Unfortunately “drop in” reservations are no longer allowed, and all reservations must be made on-line. Not everyone has modern phones which would make this an easy task. There should be a kiosk in the reception where reservations can be made.
H6617BQpeterc
商务出行 · 2025年10月
“One if my Fav Premier Inns of the many I visited.”
+Great Location, very quaint area. Connected Restaurant Histiric Coach House from 1800's. Friendly Atmosphere with a lovely welcome from Robyn who was extremely helpful. Room large airy and clean. Good modern bathroom with bath and integral shower. Nice modern suite. Tea Coffee Station, ☕️ 😋 Great. Very good value 👏 Thanks Premier Inn Cobham Hotel. Go to many Premier Inns and loved this one. Love the Palm Trees at the Reception Entrance. Fab location, just a short hop off the M25. Will come again.
M6364LLsophiek
家庭出游 · 2025年10月
“LOVED IT”
+Lovely hotel and staff. Room was cleaned well. Big spacious room. Breakfast was lovely. Easy to find and access. No lift. Good value for money. Only complaint is the paint was flaking and falling away around the windows
“Great Staff”
+Very nice staff on reception. Very nice location with restaurant attached. Recommend staying for business or pleasure.
christina175
情侣出游 · 2025年9月
“Good Value but no Room Clean”
+This was our second stay here. Good value . Pretty nice room & comfy bed . Decent bathroom . Only one hand towel and one bath towel provided for two and no room housekeeping provided despite requesting it ! ( thought that should be a given anyway - it’s one of the benefits of staying in a hotel surely and part of what you’re paying for ) Breakfast is adequate in nicely decorated adjacent pub .
“Premier Inn, Cobham”
+The location in Cobham was perfect, we were welcomed in a friendly and polite way by Denise, the rooms we booked were clean, large and set up well. We had breakfast in the morning at The Fairmile and again we were welcomed in, clearly explained where everything was and had a lovely breakfast, with great service. Thank you
“Not Great”
+Arrived late so went straight to the room, a lot of noise from arguing guests woke us in the night, went on for a while and no one intervened, Therefore we were very tired the next day, not a restful sleep at all. In the morning discovered that although we have booked a room for two people they had only supplied one bath and one hand towel, so we had to manage with a small hand towel or get dressed and go to reception then return to shower, we managed. Went to complain about the noise and the towel situation but no one was on reception and no response. Wouldn't stay again, i have stayed at Premier Inn for years mostly for business and feel that the standard has dropped in both cleanliness and service.