Mir Shahid
阿拉伯联合酋长国 · 家庭出游 · 2026年10月
5.0+Spacious. Friendly staff
−Poor facility. I had booked extra bed and paid for it. What i received was a dirty bed without bedsheets, was not worth. No plates, spoon or forks
Harshit
印度 · 独自出行 · 2026年8月
8.0+Good staff. Spacious rooms
“Not upto expectations”
+Bed was ok . Spacious. Sofas was good
−Not clean. Cockroach was there. Bathroom was very small with attached washbasin.very very small. Not neat. Smell was irritating 🤮
Sukhdev
印度 · 独自出行 · 2026年6月
9.0+Spacious and clean rooms Good staff
−No food available in the hotel.
qureshi
印度 · 独自出行 · 2026年6月
1.0+Nothing
−Its useless place
Nadimuthu
印度 · 独自出行 · 2026年6月
8.0“Super Budget hotel”
+Hotel location, cleanliness
−Don't have a ceiling Fan, water heaters are not fast, shampoo is not provided, wash basin water is so hot
VijayaRagavan
印度 · 独自出行 · 2026年6月
10.0+We recently stayed at Ooty Pine Hills Residency with our family and had a very pleasant experience. The property is well-maintained, and the check-in process was smooth and hassle-free. What stood out the most was the team's proactive follow-up and their commitment to ensuring a comfortable stay throughout our visit. The rooms were clean, spacious, and well-kept, providing a relaxing atmosphere for the entire family. The staff members were polite, courteous, and always ready to assist. Any support we needed was provided promptly, which made our stay even more enjoyable. The only area for improvement would be food arrangements. Since the property does not have its own restaurant, it would be helpful if they could tie up with nearby restaurants and arrange room delivery for guests. This would greatly enhance the overall convenience and guest experience. Overall, we had a wonderful stay and would recommend Ooty Pine Hills Residency to families and travelers looking for a comfortable and well-managed place to stay in Ooty.
Ajay Kumar
印度 · 独自出行 · 2026年6月
7.0+Location
−Hand wash and other toiletries not given, cleaning is compromised a lot
+Only helping staff
−The rooms were dirty, unhygienic and had fungus on the walls. The glassware and doormats were also unclean. In a cold place like Ooty, hot water in the bathroom was available only from 6:00 AM to 10:00 AM. The bedsheets were not clean and one of the doors could not be locked properly. The parking area road was dangerous.
“It was a very pleasant experience as it was proximity to all main places and shops . We came with elderly parents and ki”
+The property is located in ooty centre close to all shops. On road property so no extra time required for travelling . Staff were also very cooperative and understanding
−Towels and toothe brushes can be provided