dianalJ6659KH
智利 · 情侣出游 · 2024年4月
“Almost perfect!”
+Very peaceful, time to relax, good breakfast, bed very comfortable and the view amazing!! At the reception, Dar helped us a lot with everything, she always had a solution for us, we are very thankful. Everything was amazing until the check out: the guy with glasses at the reception who is in the morning, was very rude for free.. he shouldn’t work with people. Be careful with him.
“Unbelievably beautiful setting staffed by kind, helpful, considerate people”
+I stayed at this truly wonderful resort for a month and I hope to return. I learned of Utopia from a friend who has been visiting the magical island of Koh Phangan for 15 years. A seasoned traveler, my friend has lived in numerous places around the island and has settled on Utopia as being the best. I was grateful for her recommendation and was unsurprised to find myself in complete agreement. From even before I arrived I began to experience helpfulness and consideration of the owner and manager of this superb resort. She was genuinely accommodating as my plans to arrive went through a few changes. Because I was staying for such an extended period and was booking with very little notice, the owner worked out a plan for me to move three times during my stay. This enabled me to experience the different varieties of rooms available. I truly enjoyed my time in each of the rooms, but the sea view rooms are simply spectacular. The staff of this resort are superb, managing to blend professionalism, warmth, courtesy, and consideration in a seemingly effortless way. From the moment I arrived at the pier, where I was met by Raymond, I began to experience the helpful and friendly support of t
Dom21076
菲律宾 · 情侣出游 · 2024年3月
“Very mixed feelings... overall disappointing”
+There must have been a time when this resort was OUTSTANDING. On the very positive side: the view is breathtaking, simply SUPERB (from the hotel and also its adjacent restaurant on top of the hill, esp. for sunset). It is hard to get tired of such beauty! The path to the restaurant is steep and rough, but the "trek" to get there is worth it, stunning view and excellent food! The location is peaceful. The few staff members we met were very welcoming and friendly (we were actually a little bit surprised to see so few of them; only 3 during our 3-day stay). On these dimensions, it is still a 10/10. On the negative side : the property needs urgent maintenance / renovation. The pictures on the booking site were clearly over promising as far as the room we were given was concerned. Our superior room with sea view was worn-out (surfaces, table, door handles, curtains, wash basin felt very old, they were sometimes broken). The bathroom was not particularly inviting. We had a very bad smell coming from somewhere in the evening (a sewage issue?). The room was serviced everyday but soap and shampoo were not renewed, towels were not changed until we asked on our last day - this would not have
sugerplum100
英国 · 情侣出游 · 2024年2月
“Gorgeous location and best Thai Curry”
+What an incredible place! Stunningly beautiful. We had a room overlooking the hills not the sea which was initially disappointing but had the most incredible sunset view. The restaurant closes at 8 which we did not know and just got in time, luckily as there is no where in walking distance. My partner has travelled Asia extensively and says best green curry ever! On checking in ( around 2.15) told that the room was not ready until 3 which meant hanging around. We discussed a later check out the following day to recoup the hour which was agreed. On check out we where met with sarcasm by the man on reception and it was made difficult to get a taxi or transfer a we had ‘checked out late’?? This did mar my experience as I was faced with an intimidating passive aggressive member of staff.
+I had a great time here, unfortunately it was full so I only had one night.
+Beautiful!!!
+Beautiful views and peaceful to relax
federica020196
情侣出游 · 2023年8月
“Good and easy”
+The resort was nice, the people were amazing and very kind. They organize almost everything for us including day trip to ang thong preparing our breakfast in advance. They also have scooter to rent and you can pay everything with the card to the hotel. The pool was super ok and the restaurant serves good dished (ask for no-spicy). 15 min from mama market (amazing for dinner)
+The location is amazing. Some of the hotel equiptments are quite old.
“Lovely return to a fantastic place”
+Just finishing another lovely week at the Utopia. As ever, the staff are brilliant and the prices including breakfast are very reasonable. Raymond on the desk is ever present, helpful and knowledgeable. The restaurant is fast, cheap and of a good standard.