nicole
英国 · 家庭出游 · 2026年10月
“Perfect relaxing getaway”
+Clean, lovely rooms, lovely pool, good food for kids (although a little pricey), lovely grounds, friendly helpful staff
“Great place to stay customer service was lacking”
+Large rooms, excellent leisure facilities.
−Reception staff member was very unhelpful when I needed to extend my stay for work, tried to charge me double the previous rate so I booked elsewhere only to see it on here for the same rate I’d paid previously.
Susan
英国 · 独自出行 · 2026年10月
+Have stayed at this hotel several times And will keep going back I always have a lovley time
“Over-rated : Overpriced : a bit of a joke!”
+Grounds are great.
−Staff communication was an issue. Reservation for dinner made with front desk never passed to restaurant. Breakfast staff were fabulous but dinner waiters knew nothing about the food they were serving. Room was adequate for an overpriced small suite which was noisy due to poor plumbing and where light bulbs did not work. It was unusual to find staff letting themselves into our room while we were in bed!
Sarah
英国 · 家庭出游 · 2026年10月
“Enjoyable trip will return”
+Comfy rooms, nice seating areas and grounds and staff
−Breakfast wasn’t the best, not loads of options, pool area a bit dated
Christine
英国 · 朋友结伴 · 2026年10月
“Could do better Nothing special about this place Dissappointing”
+Location to family
−Some areas were tired looking and dreary Room cold faulty heating Spa needs a refurbishment Some staff not very friendly/ helpful No information about local attractions or how to use the heating control in the room
Berenice
英国 · 情侣出游 · 2026年10月
“A good stay loved feeding the peacocks the staff were lovely nothing was too much trouble.”
+The breakfast was very good a bit long standing on the cooked on the Saturday. Sunday much better Individual served on the monday. Lovely fresh and hot.
−I didnt like the smell in our room they sorted it on arrival i had to tell them again on the sunday no change. Still foul smell coming up from sink. I didn't like no toilet brush in the bathroom. I like to leave a clean toilet behind me.
“Excellent value and great facilities”
+Very clean and comfortable with great leisure facilities large rooms
−Menu is a little restricted if you stay very frequently but I’m picking holes t really is very good.
Daniel
英国 · 情侣出游 · 2026年10月
“Very relaxing stay after a 15 mile walk along the canal.”
+The reception and bar staff were excellent. Spa facilities were great.
Janet
英国 · 家庭出游 · 2026年10月
“Great place. Love the peacocks.”
+Great room, great breakfast.
−A little disorganised; received a text before arrival thanking us for checking in. Caused confusion on arrival. Breakfast- had to ask a few people who/how to pay.