“Everyone was very nice, Igor's hospitality was exceptional. Hotel is clean and well-located”
+Igor was exceptionally helpful during my stay. Highly recommend
DUNCAN
英国 · 独自出行 · 2026年5月
10.0+Breakfast was good with a variety of Western and Chinese dishes available. The hotel is central for my business interests and there is an added bonus of a Starbuck's around 400 metres away. Most of the staff I come into contact with speak decent English. The rooms are clean, spacious and the beds very comfortable. I've stayed at this hotel for the past 6 years and I've never had a bad experience yet. I can honestly say that if there is a Pan Pacific hotel in a city I'm visiting, then I'd make the reservation. A quick thank you must be said to Igor Caldare, the Guest Relations Manager....he's always on hand to sort out my PC or mobile phone if I cannot get connected...It's never too much trouble for him, but for me, it's the little things that matter. A shake of a hand in the morning or a smile goes a long way.....
−Nothing not to like....great value for money.
Adrian
波兰 · 朋友结伴 · 2025年12月
10.0+Świetny hotel na bardzo wysokim poziomie. Śniadania bardzo zróżnicowane - nawet przy dłuższym pobycie nie ma problemu z wyborem. Siłownia i centrum fitness wyglądało na bardzo profesjonalne (niestety nie udało mi się skorzystać). Podobnie basen oraz sauna.
−Był problem z klimatyzacją - cały czas grzała zamiast chłodzić. Jako rozwiązanie zaproponowano wiatrak, co nie pomogło. Mimo to obsługa bardzo pomocna, w przypadku innych problemów.
Guillermo
阿根廷 · 朋友结伴 · 2025年11月
10.0−No hay restaurantes en la cercania
Narciso
美国 · 朋友结伴 · 2025年11月
10.0“Very satisfied and a pleasure to be able to speak with someone in English to get information.”
+Dear Sir/Madam, I have stayed there several times before and can confidently say that it was a real pleasure. The main reason would be the personal attention to your staff. I like to take a moment to add a special thank you to Igor for his personal attention and support during our stay. Originally, I had a room with poor lighting, which also smelled like someone had smoked in it. Igor made sure to quickly find me another room which was appreciated. Additionally, he helped me and my other colleagues with hotel services, directions and other local information about our stay and nearby attractions. He was very attentive, spoke perfect English and was easy to communicate with. It certainly made our stay very comfortable. We were all very happy to stay there again and will be returning for our next business trip in the future. Many thanks, Narciso Dominguez
−We originally had a room which smelled like someone smoke in it. Although disappointed it was corrected very fast.
Anton
俄罗斯 · 独自出行 · 2025年11月
9.0+First, would like to thank manager Igor. Highly appreciate his hospitality and help during stay. Every question was solved with his immediate help. Location is good, rooms are good.
−Working time of hotel restaurants are poor ((
Arnar
冰岛 · 独自出行 · 2025年11月
9.0“my prefered hotel in ningbo (a home away from home) nice place to stay, great breakfast selection (mostly asian) Igor th”
“A clean and comfortable stay”
+I liked the hotels high quality and hospitality. I really appreciated Igor (Guest relations manager) for his accommodation and hospitality to our group with halal food recommendations and activities. He really made our trip easier and more enjoyable.
“Great swimming pool and high class of breakfest”
+Nice Hotel with the best breakfest and nice swimming pool.
−Slow internet, not exact system of password for client.
Izabela
波兰 · 商务出行 · 2025年5月
7.0“Good”