Vaibhav
印度 · 独自出行 · 2026年5月
“Location is good but service and cleanliness not good”
+Location is good,
−The service doesn't feel 3 star stays, need more cleanliness to fit in 3 star category, need to improve service daily room cleaning
Debashish
印度 · 独自出行 · 2026年5月
“Good comfortable stay in a reasonable price”
+Property location is great. Rooms were spacious.staffs are good
−Restaurant was close and was inoperative. Facilities can improve
+Great property
−Na
Aashish Singhal
印度 · 独自出行 · 2026年4月
“Good location. Could have been so much better”
+Location and the view
−It has so much potential to become a lot better. For instance: 1) the sitting area outside room was super dirty. Maybe it could be clean as well. 2) even after having almost full occupancy restaurant seemed dead. 3) staffs are doing their own dealing for some cottages in cash.
Michael
英国 · 情侣出游 · 2026年3月
+Location at end of the beach, spacious room and good value for money. Had a great 4 nights here
Shamanth
印度 · 情侣出游 · 2026年1月
“Location is good, but management is bad and confused.”
+Location was good. At the end of the Palolem beach, away from the rush. Though room boys are ok, finding them is always an issue. They are on their own, did not see any manager sitting and managing the property and guiding room service boys, most of the time front desk is empty.
−When i booked the room, the owner confirmed in whatsapp also that booking is confirmed, Price is Rs. 19,328.40, and i need to pay him Rs10,000 advance. I paid the advance, and he said booking is all confirmed. But when i went there to check in, He said, total booking amount is Rs30,000/- and i have to pay Rs 20 k now. I questioned him, how is this possible as my booking is confirmed and Booking.com clearly shows its Rs. 19,328.40, he was like Booking.com shows their price on the booking day, our price is dynamic now its Rs 30k. I told him, we have done 100s of booking in Booking.com, Once the price is confirmed its the price we have to pay, unless otherwise stated in booking.com. Then another partner of the owner who seemed more reasonable said its the booking.com price we honor, then i showed him the confirmation email and pin, and chat with owner. After hagling for around 15-20 mins They allowed me to check in, and the attitude was like we are allowing you, no sorry, no acceptance of mistake from their side. Waited for 3 days, still no sorry for the hassle caused during checking, shocking us with dynamic pricing and asking us to pay Rs 30k. This attitude is totally unacceptable,
Silvan
瑞士 · 情侣出游 · 2026年1月
“Ich kann dieses Hotel empfehlen, die Anlage ist schön und die Bungalows sind in einem guten Zustand. Die Unterkunft sieh”
+Die Lage war super, sehr ruhig am südlichen Ende des Strand von Palolem. Das Personal war freundlich und die Anlage ist gepflegt. Ich möchte Druh danken, wir konnten ihm immer schreiben und er hat für uns alle Dinge organisiert, dies machte den Aufenthalt sehr angenehm.
−Wir konnten nur mit Bargeld bezahlen, da sie keine internationalen Karten akzeptierten. Dadurch mussten wir beim Check-In nochmals zu einem ATM fahren und viel Geld abheben. Wir fragten ob wir eine Anzahlung machen können und den Rest am nächsten Tag begleichen. Diese Option haben sie aber nicht zugelassen, dies war etwas mühsam. Zudem hatten wir nicht jeden Tag warmes Wasser in der Dusche, dies war ebenfalls etwas ärgerlich.
Yuliya
白俄罗斯 · 独自出行 · 2025年12月
“Отель рекомендую за прекрасное месторасположение, вид, а всё остальное можно договориться и решить (устранить). Вернулас”
+Вид на море и пляж прекрасный. Расположен в конце пляжа Палолем. Близко к пляжу. Рядом много вкусных кафе и ресторанов. За отелем мини рынок с одеждой, обувью, фруктами, кафе и ресторанами по приятным ценам. Рядом с отелем на пляже хорошее кафе с лежаками и вкусной едой. Завтраки, ужин свежие морепродукты. Отель рекомендую за прекрасное месторасположение, вид, а всё остальное можно договориться и решить (устранить). Вернулась бы я туда? Да.
−В номере поломан шкаф и нет вешалок. В ванной нет горячей воды в раковине. Чтоб из душа полилась горячая вода нужно сливать 30 минут. Далее из горячего крана вода вообще не шла. Есть чайник, нет чашек. Фена нет. В номере было не убрано, в ванной в ведре мусор, постельное бельё грязное. Уборки номера и смены полотенец нет.
sartore
英国 · 情侣出游 · 2025年12月
“Palolem in November... a great rest and reset”
+I liked the location, at the far end of the beach and not on the beach front, in nature, and close to walking path to Patnem beach and beyond. I liked that each cabin is separate and you don't hear gueste above/below you. The grounds are clean and well kept. We stayed one month after opening and they are still making improvements as there had been a month of rain that halted works. Had.a.grest massage from the in-house Ayurveda team. Other staff also very helpful.
−One thing the management has control over is the volume of the music played at the bar... Music.stops at 11pm but personally I'd have it very low, unless clients at the bar requested it. There are also plenty of fireworks going off on the beach. And moneys jumping on the roofs oh and crows cawing, and many dogs. Nothing that Ouren Palace can fix. Just use ear plugs... always useful in India😆
Nilanjana
印度 · 情侣出游 · 2025年7月
“Good place, very good location, we went in rainy season when there was only 1 staff partially closed”