+Very nice
+not the cleanest rooms spiders n other bugs were in the rooms wont be staying there again
+Ocean Reef review The good - The second shift receptionist was very kind and friendly. They were willing to replace the TV that had a white line through the screen. The bad - They were unwilling to find a microwave in an empty room (There were only ten cars in the parking lot) to replace the one that had broken in our room. Very run down and neglected. The blankets were worn thin and one had a hole in it. Dead bugs and spider eggs surrounded the door to our room. Mulch from nearby landscaping had blown into the pool leaving it looking dirty. We were told a pool cleaner would come, but in our two-night stay, that did not happen. The plexiglass that should have been attached to the railing on our patio had broken off. We were surprised that there were no towel racks. If you wanted to reuse the same towel for a second shower, you’d have to figure out a way to hang it to dry. We considered upgrading our room, but the two units we looked at were so worn and frayed that it was not worth the $78 a night (plus taxes) upcharge. They said that Hilton is going to revamp this hotel. I would not return until that reconstruction and decorating is complete.
+It was nice!
+Booked a last-minute, one night stay. Was reasonably priced based on room size and location (there were no other openings in the area). The facility is located right on the beach, with easy access to the water and various establishments. The staff were very friendly and efficient at check-in. Since we were only staying one night, we did not have any issues that needed staff assistance. However, the room did have a strong musty smell, some lights did not work or were missing light bulbs, and it was obvious some areas had not been cleaned as one would expect. It did get rather noisy at night, but I think it was mostly music from other establishments. The facility seemed to be safe and family-friendly.
“Avoid this hotel”
+This was a horrible stay. The whole suite and bathroom were in terrible condition, hardly clean with stains on beds and couches. Towels were barely clean as well. Floors in the bedroom were full of condensation. In the pull out bed, there wasn’t any bedding or anywhere else in the suite. The customer service with the receptionists and staff was poor as well.
+Roaches! And a moldy shower curtain! Never staying here again!!
+Great view, easy access to the beach.
+Very spacious, clean rooms with friendly service. Rooms offer modern vibe with nice pool views. Lovely balcony connected to pool area. I will stay every beach visit.
+This is our 3rd summer of staying at this property. My granddaughter loves the pool and close proximity to the beach. The property is still undergoing renovations; however, all the wonderful amenities far outweigh any minor issues.