Ratthakorn
加拿大 · 家庭出游 · 2025年3月
“Wonderful time for our family”
+Locations, scenic views, very nice staff lovely staff love 💕 💕 your staff, good food, We are very late check in but staffs are still waiting we could had late dinner
−Nothings
Ratthakorn
加拿大 · 家庭出游 · 2025年3月
“Exceptional”
“Exceptional”
+Onsen
Delima
新加坡 · 朋友结伴 · 2025年1月
“Comfortable and super cozy place”
+I love the front yard and good for family
Michael
日本 · 情侣出游 · 2024年11月
“Disappointing”
−Facilities are out of date
Sorawit
日本 · 家庭出游 · 2023年1月
“Our target is to get some snow and we have too much snow that other family member become scare.”
+The hotel is in oku nikko which surrounded by nature. If you love nature or snow in winter. This is a perfect place to stay. Outside Onsen also surrounded by snow but unfortunately we cannot see the star that day.
−Because the location of hotel, winter tired car is really needed. I think hotel should warn about this possibility and also high skill driver is needed. The room is a bit old but acceptable.
Happiness784855
日本 · 2020年9月
“This hot spring is the emerald green opaque hot water, which is rare in Japan.”
+The following three points are good points that we chose this hotel. 1. Another place was extremely hot, but was this resort that we could feel to be cool enough. This hotel is an inn on a plateau that sits quietly in the forest of Okunikko. The trees along the road from Route 120 to the hotel are very beautiful. From such a location, we feel the cool than the temperature difference with the base by the altitude. 2. This hot spring is the emerald green opaque hot water, which is rare in Japan. I uploaded a photo of this hot spring. Please have a look. 3. The staff at this hotel gave us proper advice on hiking in Oku Nikko. The purpose of our trip was a hike to Lake Karikomi, Lake Kirikomi and Karenuma Marsh. We consulted with the hotel staff about this hike. He recommended a course that starts from Yumoto Onsen and descends to Kotoku (Nikko Astraea Hotel). When he advised us, he explicitly said that the course of climbing Sanno Pass from the Kotoku side was not recommended. This Advise was very much thanks . Also, for this course, he concretely taught us that there is a strong climb in the second half from Hinuma to Sanno Pass. This hotel is a large resort hotel. However, the staff
+Nice location, brilliant nature view, amazing hot springs!
Harempercussion
家庭出游 · 2020年2月
“Disapointed at restaurant”
+This hotel is famous as luxurious western style hotel in Oku Nikko area. The hotel is so famous that public bus stops in front of the hotel. The hotel has cross-country skiing courses. It was first time for me to visit the hotel. The hot spring bath was good. However, I was disapointted at the restaurant. The table cloth and tableware were not cleaned well though the facility was luxurious mode. The staffs were not professional.They did not serve us until we requested small things one by one. And the way of serving Japanese dish was wrong.
+have xc ski facility, onsen is very good, spacious room.. but these should be expected when you pay that much