+Shops nearby
+awesome service and accommodation
+excellent
“Great overnight stay”
+Our flight arrived early so we were delighted that they were able to give us access to the room at 10:30am. Of course this isn't a given for every booking. The room was massive and included a fridge and jug (but no cups or any coffee/tea??). The hotel is surrounded by supermarkets, shops, restaurants etc so was very convenient for a one night stay. Only negative was there was a leak from under the shower screen so the bathroom floor was wet and slippery.
shirazm414
家庭出游 · 2024年11月
“Poor facilities and service. Not recommended.”
+1. Not a welcoming place 2. Room service - got ignored and had to remind to even get a bottle of water 3. Room was not cleaned. When reminded was told they will send room cleaner but never happened. Had to sleep the second night on unclean bed. 4. No proper hot water in basin and shower. Got only Luke warm water. Couldn't shower. Will not recommend and will not visit again.
+It should be fully reinvented
+Not at all the way it appeared on the website
“good value stop over hotel”
+Only one nght
dilankumard
阿拉伯联合酋长国 · 独自出行 · 2024年3月
“Poor service from the security guard REHAN”
+VERY POOR SERVICE FROM SECURITY GUARD RIHAN , BAD BEHEVE, 0 Customer service I am writing today to complain of the poor service I received from your company on March 18 2024. I was visited tonight to your Nihal Hotel Al Murakabad branch, i am a regular guest from your hotel, usually i come with my wife and sometimes alone to your restaurants and bar we like the food and services from your staff, but today it was not good experience, around 11pm i was visit to your hotel to dine in so i came with my electric bike so i want a park my bike back side of your hotel in your garage like usual i do and dine, but today security guard name ( Rihan) he was so rude and had bad behavior and pushed my bike also very bad customer service In that night no duty manager to handle this kind of complaint I WORTE A EMAIL TO THEM BUT NO RESPONSE
+The guest room I was given has an old bed and even older spring mattress. The room was spacious but hard to sleep in. The service from the people was great. Hotel Just needs a renovation and upgrade. The second room I was transferred to was so much better.