“Impressive place”
+Ambiance, decor, rooftop pool at sunset
−Had minor issue with hot water however the amazing Ana, quickly remedied the situation.
Etienne
法国 · 朋友结伴 · 2026年1月
“Un hôtel à ne pas manquer !”
+Le plus bel hôtel où nous avons séjourné. Luxe, beaucoup de gout dans la décoration, terrasse magnifique avec piscine privative. Personnel très sympa et arrangeant.
−rien
Moya
加拿大 · 朋友结伴 · 2025年12月
“Has the “wow” factor but lacks the authenticity”
+(Superficially) very upscale in appearance. Beds were comfortable and all king size. Pool table downstairs was fun, and the rooftop pool too.
−Access was through huge mud puddles and minimal parking available. No hot water. Tepid showers at best. Water pressure was often almost non-existent. Had to pay if you needed extra t.p. Kitchen amenities were basic. Only a “pod” coffee maker and only 6 pods provided. Extras cost ~ $4 cdn each!
Gaute
挪威 · 情侣出游 · 2025年11月
“Amazing, 10/10 would recommend!”
+Very nice personell, clean and modern apartments
Clare
英国 · 家庭出游 · 2025年10月
“Fabulous!!”
+We absolutely loved our stay here. The apartment was beautiful, spotlessly clean, super well equipped and really spacious. The pool area is amazing and we pretty much had it to ourselves. The apartment complex was so serene and Ana, the manager, is super lovely and so knowledgeable on the area, well on everthing actually. All the staff were so friendly and helpful. I loved the area, La Valeta, the main street of which is a short walk away. Full of great cafes, restaurants and lovely bars. It's a very cool area with everything you need and not touristy. Everything in Tulum is easily accessible too either by hiring quads or scooters or using the local taxi app (ask Ana).
−Nothing. We loved everything!
Shelina
美国 · 朋友结伴 · 2025年9月
“Great option for Tulum”
+The accommodation is perfect for a group of friends. The place was really clean and very comfortable, and we loved the aesthetic of the place. The staff (especially Ana) was also super friendly and helped us a lot when we had questions. The bed was also very big, and it can even fit 3 people, so it's super spacious for 2 people.
−The only complaint I have is that the water pressure was slightly lower, but not unbearable.
“Exceeded my expectations!”
+The decor, the cleanliness, the location and the attention to detail … Everything.
−Nothing!
Giovambattista
意大利 · 情侣出游 · 2025年9月
“MERAVIGLIOSAMENTE GRAZIE”
+Posto incredibile! Ha superato le aspettative, una cura del dettaglio mai vista prima, a qualcuno potrebbe quasi sembrare ossessione ma per chi ne capisce è semplice perfezionismo nel settore dell’ospitalità. Pulizia impeccabile, stanza meravigliosa, servizio eccellente, cordialità dello staff. Questo posto ha tutto!! Parola di viaggiatore! Lo consiglio tantissimo! Grazie ancora per la bellissima esperienza, buon lavoro❤️
Mauricio Abraham
墨西哥 · 情侣出游 · 2025年9月
+¡Todo excelente!
−Que no tienen restaurante abierto ahora.
“It was a gorgeous and extremely peaceful stay.”
+I loved the room and I think we really got what we paid for, it was a beautiful stay.
−I wish that the downstairs bar area was open and the spa was more accessible, I wanted to get a treatment.