+We encountered several significant issues during our recent stay: - Unexpected Additional Payment for Child. Despite our original booking clearly indicating 2 adults and 1 child. We had to escalate with Expedia. - There's a lack of proper handover procedures between shifts. Our son was not consistently served breakfast, which required repeated follow-ups. - Phone calls were frequently met with delays or no response. - The hotel restaurant's cuisine was disappointing, primarily due to being oversalted. *Additionally, there’s ongoing construction. We arrived to discover our room was on the 4th level, with the elevator out of service. From 7 AM onwards, you can expect building noise and a dusty environment in the hallway. We’re not happy with our Stay and hopefully they can better their service in the future.
+Can’t recommend this to other
+So clean
+This hotel is walkable to major Davao city center sites such as People's Park, which is the best part. The room may look a bit old, but was reasonably maintained. Thus, you will get what you paid for, as a budget hotel in Davao city center.
Verified traveler
2024年11月
+Its not the most fancy place, but definitely good for budget travel. Good location in the busy and historic street of the city. Though the street itself can get crowded. The only thing is my room did not have much of a window so could not get any natural lighting. The curtain can't seen to be moved.
“Poor Customer Service”
+The company accommodated us in this hotel for 7 days. My experience is not quite good. The first thing is that staff is not accommodating and approachable, and customer service is poor. I suggest you attend training on how to handle requests and concerns, which means that communication is poor. I notice that you've prioritized foreigners; how about your regular guests, who supposedly will be treated fairly? This is the first, but probably the last. Anyway, the location is great and accessible to a big bang, and convenient store.
+i love this hotel its very comfy and the staff is nice
+Property is dated and definitely needs some upgrades. If you just need a place to sleep and shower then the price is right for this hotel with complimentary breakfast. Staff are super friendly and courteous. Their customer service is outstanding.
NosnahHanson
澳大利亚 · 2023年2月
“value hotel in central city”
+we walked most places we needed to go, very central. This is a low cost, value hotel but it is clean, comfortable beds and has the basics as you would expect. Lovely staff. It offered secure of street parking.
+Excellent except for the air conditioner not keeping the room cool. Was hot in the room.