Jesus
美国 · 家庭出游 · 2026年10月
“Very nice”
−Soda machine took my money and host was not able to refund 5 bucks
Genoveva
美国 · 家庭出游 · 2026年10月
“As above.”
+No breakfast.
−Cockroach at the checkin desk. Saggy shower curtain. Surly desk clerk.
“Nobody is perfect”
+No breakfast
“Marginal at best.Staff needs to be more responsive.”
+No breakfast provided
−Room services weren't provided for the 4days there.Bed was never made no clean towels provided. No room service the entire stay!!!
“Great stay!”
+This was our home base for three days while we explored Mount Shasta and Lassen National Park. Things that stood out to us: Friendly staff. Clean room. Safe neighbourhood. Great air conditioning. Lots of pillows. Supercharger close by. Plenty of stores/restaurants within driving distance.
−N/A
Steven
美国 · 情侣出游 · 2026年8月
“Overall great I’m staying here longer and maybe sometime of compensation for the inconveniences”
+Loved the staff very helpful and nice rooms were nice at first glance
−Roaches in both rooms I was relocated in Tv barely worked
−Cable TV went out during the evening... Did not return during my stay.
Jennifer
美国 · 独自出行 · 2026年8月
“Wasn’t very clean and the staff weren’t very nice”
+The pool
−The pool
Steven
美国 · 家庭出游 · 2026年8月
+Cheaper then other places.
−Cable didn’t work after 9pm, metal plate for door was loose, door was bent inward so bottom of door allowed a draft, was told deposit would be given back to me after check out and after check out was told 3-5 days.
Jsanch70
美国 · 独自出行 · 2026年8月
“Roach City”
+Employees are nice and helpful.
−Reserved a non-smoking room and when I checked into my reservation and was given a room the room reeked of cigarettes. It was bad. I looked around the room and found cigarettes ashes on the furniture and the floor was dirty and dusty. Went to the main office and told them the situation and they were able to give us room but not exactly as what we requested in our reservation. My husband and I said ok. They gave us another room and we place our things down and we went have dinner and then go visit family since were visiting from out of town. We came back to room late and we noticed the sheets of the bed had big stains on them and the floor was super dirty and dusty, curtains were damaged and the AC unit bladed were broken and in the vents had so much dust and small garbage in it and to top it off the TV has no channels. we were not happy with that and in the morning we would go talk to management about the cleanliness. So we go to bed, we're tired. The next morning we wake up. My husband got up and he saw a live roach crawling on the ground. Him and myself and are livid. So we do more inspecting. In between the sheets we noticed there are animal hair. We don't have any animals with