“MGM Springfield Hotel great place to stay.”
+Hotel has great ambiance & beautiful decor. Room was clean and comfortable, & has small refrigerator & Keurig coffee maker, very convenient. Bed very comfortable with mattress that you do not notice if your partner tosses & turns. And surprisingly, being in a casino environment (on 1st floor), you do not hear noise from outside of your room &, if you are very sound sensitive, they provide ear plugs and a white noise machine on the night table, can also leave TV on a fireplace or fishtank channel. Employees all very professional & courteous. Also, free parking in parking garage.
Sherpa25939081525
情侣出游 · 2025年12月
“Great”
+Awesome rooms, yummy restaurants, small casino so less people around. Will definitely return again. The rooms had a very cool atmosphere with paintings on the walls and a beautiful bathroom.
“Excellent staff and perfect location”
+We have come to the MGM several times as our son recently moved to Springfield. Our primary reason for choosing the spot was it's proximity to his apartment. After four stays, its the staff and the car for the facility that keep bringing us back. The grounds are safe and though we are not gamblers, the energy is positive across the campus. The shops and food options are good as well.
“Great Time”
+Excellent Room and the Hotel staff was excellent, the girls at Bill's were so nice and accommodating. To bad we did not win but maybe someday we will
“No one knows what they're doing here”
+Most terrible check-in experience ever. Gave our room away after they told us we were checked in and then had no more room for us which then made us late for the event we were there to attend. Shame on them. Horrible experience.
“A fun place to visit”
+MGM Springfield is a fun place to visit. The staff are friendly and helpful. They have a large selection of electronic gaming machines and the payouts are pretty decent. I have not had a bad experience in all my visits.
“Best Check In is found at the MGM Massachusetts!”
+Atmosphere is unique- memorable. It’s a casino- but doesn’t have the “ick” feel and taste like a lot of the Vegas ones- we thoroughly enjoyed our entire stay.
“Quick getaway”
+Very pleasant staff. Friendly in casino and hotel. Good comps. Reasonable table game table limits. Love MGM Springfield.
“Pretty good but could have been great.”
+Everything was good with the exception of two issues. One, there was only one restaurant open for dinner; and two, there was no bellman on duty at checkout to help with luggage.
“Check out downtown Springfield MA.”
+Great place to dine and see a concert. The food was amazing at Chandlers. My wife enjoyed our stay and the staff at MGM are terrific.