Daniel
瑞士 · 情侣出游 · 2026年10月
“Perfekt für einen Kurzaufenthalt”
Angela
意大利 · 情侣出游 · 2026年10月
“Perfettoooooo!”
+Perfetto, davvero il miglior hotel in cui abbia mai soggiornato!! Lo staff è stato caloroso e gentilissimo, la camera silenziosa, pulita e confortevole, e la posizione è semplicemente eccellente. Non riesco davvero a trovare un solo difetto. Grazie di cuore, tornerò sicuramente!
−La mia vacanza è stata troppo breve.
Mariusz
波兰 · 家庭出游 · 2026年10月
+Super lokalizacja
Eric
中国香港特别行政区 · 家庭出游 · 2026年10月
“Convenient”
+Location Free coffee , free milk drinking machine available 24/7
Boon Chong
新加坡 · 家庭出游 · 2026年10月
“Convenient and friendly staff”
+Located just opposite the main central station. And within walking distance with all the attractions and central market in Florence
“Excellent location, Excellent staff, Excellent rooms and bed, Excellent breakfast”
+The location is 5 minutes walk from the train station, and the cafes and food options that are across the street from the hotel are excellent. There is also a laundry mat 1 block from the hotel that made washing laundry a breeze. The beds were super comfy and the balcony off my room was very nice. Alessia (not sure on the spelling) was so nice and friendly, she greeted me with a smile every time, and I found all of the staff to be very friendly. The breakfast is great. The location is walking distance to Academia (David statue) and Uffizi (Caravaggio and others) Museums and easy to explore the city. I would stay here again.
−Nothing, great hotel and great experience!
Tolga Murat
土耳其 · 独自出行 · 2026年10月
“Never come again”
+Clean and staff
−Price. I paid around 500 eu per night. But breakfast still ekstra. Rooms are looking to Houses.
Shweta
巴林 · 朋友结伴 · 2026年9月
“Disappointing stay”
+The hotel is located very close to the SMN station, you can walk it up within 3-5 mins. It is also very close to the Duomo and the shopping street, which was very convenient for us. The superior rooms are large enough for two people, it also had a tiny balcony but no view of the street or the city.
−The shower pressure was too low for us, we even complained about it to the receptionist. At the time of checking in, I also mentioned to them that we’re celebrating my parents’ birthdays and I requested for an upgrade on our rooms. Unfortunately, they were unable to do that but told us they would provide us with the privilege room amenities. However, we didn’t get any special amenities in the rooms. Most of the hotels at least leave a cake & a greeting card in the rooms generally when we celebrate our special day with them. It was so disappointing that a chain hotel like Mercure didn’t go out of the way for us. The breakfast team, however, brought in a cake for my mum’s birthday and a special omelet for my dad’s birthday - but that was all. Also, there were no toothbrushes, shower caps, sanitary bags or any other items in the bathroom. Maybe it’s because they’re more eco-friendly but these are the basic necessities. I feel the hotel charged me a bomb for the kind of service they offer. I don’t think it was worth the money.
Sonya
澳大利亚 · 独自出行 · 2026年9月
+Loved everything about our stay. Hotel is so close to the train station, multiple cafes surrounding the hotel. Two supermarkets close by. Walking distance to all the tourist attractions. Staff super friendly and made you feel welcome. Loved our stay! Highly recommend Late check out 12pm, water and coffee machines on ground level Again highly recommend
−N/A
“Highly recommend”
+Great staff and location
−Clean