+Unfortunately front desk staff not professional and well educated to handle such position, property was not clean at all, even the mattress was full with bed bugs, tea Katie extremely dirty. Last thing the giving room not the same booked room through expedia web site and when I rise up my complaint, I received very un professional feedback as well. It seems once payment done no longer your voice will reach out anyone.
+تسجيل الدخول كان سلس وسريع الغرفة نظيفة مع وجود بعض الملاحظات حصلت مشكلة في الغرفة (نزول ماء من السقف الساعة 1:30 ص تقريبا) تم التواصل مع الإستقبال وتم الرد بتغيير الغرفة (حصل تأخير كبير في التنفيذ)
+تسجيل الدخول كان سلس وسريع الغرفة نظيفة مع وجود بعض الملاحظات حصلت مشكلة في الغرفة (نزول ماء من السقف الساعة 1:30 ص تقريبا) تم التواصل مع الإستقبال وتم الرد بتغيير الغرفة (حصل تأخير كبير في التنفيذ)
“No safety at all”
+Old building Bad idea to chose it You can find nicer than this hotel
sandrinepA7558SG
商务出行 · 2020年3月
“Worst hotel ever!!!”
+Water stopped running in the toilet taps whilst I was in the shower. Noone responded when i called. I even rang the emergency line and noone was available. Rude staff at the reception. Will never recommend this hotel to anyone
+Good and clean
“Great hotel”
+I stayed for 1 week in Mena hotel during my last trip to Riyadh The hotel location in Olaya area is Perfect. Easy access to all major roads. I loved the view from my room to Al Faisaliyah tower and the National library. Rooms are very clean, breakfast offers a good variety of food and the service Is great! I asked one time to deliver breakfast to my room instead of going to the morning Buffet and I was surprised by a call from the Chef who asked me how I would like the have the eggs cooked! I will certainly stay again in Mena Hotel.
jessicajT2885WP
商务出行 · 2020年2月
“Producer”
+Perfect hospitality so clean i like it. All staff were helpful and very tasty food. The location of the hotel is excellent and close to shopping centers. Very nice garden in front of the hotel with a lot of activities for kids.
Verified traveler
2019年12月
“Excellent stay”
+Great hospitality, recommend, would stay again. Very welcoming
“Last minute trip to Riyadh”
+It was an “OK” stay. Booked a last minute night and it was the best of the available. Needs a little bit of TLC, the receptionist was a very helpful guy. I won’t nevessa stay there again unless it’s one of the few options available .