Michel
黎巴嫩 · 情侣出游 · 2026年9月
“Exceptional stay”
+Every single bite was made by love thank you
−nothing at all
Jamal
阿拉伯联合酋长国 · 情侣出游 · 2026年9月
“It was not bad”
+I like the facilities and the view
−The food was not that good and doesn’t worth the amount been paid
“It is certainly not a 5 star hotel. A 3+ is more than enough.”
+The pool. Based on my review below, the owner of the hotel was kind enough to call me and politely followed up on my notes. He explained that the electricity cut was due to electricity shut down until their generators turned on. It had nothing to do with the 12 noon check out. He also promised to address each of the issues raised in my review.
−We felt very unwelcome. Staff at breakfast were very unprofessional and made us feel that we exceeded our time at breakfast knowing that the hotel was not crowded. The satellite was not working, so no TV. When we asked twice, they replied twice that the problem is from "Blatt" town. If they call themselves a 5 star hotel, they should have their own satellite. We ordered a simple chicken sandwich by the pool at night, it came after 45 minutes. The staff want you to believe that they are polite and professional but all talk and no actions. They certainly need training to know that being professional is not only about saying: "of course madame", "welcome madame", "certainly madame". The shower massage was very disappointing, the showers were not strong and some of them were cold water. So you cannot stand and have a peaceful shower massage because you are hit by cold water and very hot water, very uncomfortable and certainly not relaxing. When we told the lady there, she said "yes customers complained about this". Also, nothing is a walking distance from the hotel, no mini market, no restaurants, nothing, only a university! And no minibar. And the cherry on top was when they put the e
Dalal
黎巴嫩 · 朋友结伴 · 2026年7月
“Thank you for your exceptional service.”
+Location and brunch
−None
Marcelle
黎巴嫩 · 朋友结伴 · 2026年6月
+Outstanding staff. Super clean. Great variety at breakfast. Nice steam room and pool.
−Lobby. Amenities.
Saif-Samhan
约旦 · 独自出行 · 2026年6月
“2-night stay at the executive suite”
+The view
−There were stains on the wall beside the coffee station.
Do Hyun
韩国 · 朋友结伴 · 2026年3月
+Greatest hotel on planet earth. Great amenities, clean room, best everything. Was extremely kind to us. Has a simple but tasty breakfast buffet, and the staff are always heads over heels to help us. Will definitely be going back after the war.
Rawad
黎巴嫩 · 情侣出游 · 2026年2月
“Super”
Achkar
黎巴嫩 · 独自出行 · 2025年9月
+Nice room, clean , exceptional breakfast
−A/C in the room was noisy all the time
“The water was salty but clean”
+The property was not expected that small not like in the ouch which I expected would be bigger
−The size of it