“Not open”
+Hotel was closed for business when we arrived
“Visite alle balene”
+La camera aveva un idromassaggio ma non funzionava. Presenza di molte zanzare, ho chiesto se c’era la possibilità di avere un repellente durante la notte ma mi è stato informato che non li avevano. Dovrebbero fare più attenzione al servizio bar. Ho chiesto di pagare la sera prima dato che sarei partito il giorno successivo molto presto e mi era stato detto che avrei trovato qualcuno il giorno dopo e invece alle 23:00 mi sono venuti a bussare in camera per fare il pagamento. Molti camerieri erano molto sorridenti e disponibili. Credo che la struttura ha delle grandi potenzialità che possono essere sistemate.
+The food and the beds are really bad! The mattress are too soft and old, giving no restful sleep. The breakfast, lunch or dinner is not worth mentioning. Luckily along the beach are very good restaurants like The wave, Hawai … The gym doesn’t really work out, not only cause the ac doesn’t work. It could be nice, it needs new mattresses, better food, and more engagement in maintance the buildings. But there is no will or idea, just making money out of the nice first concept and being located on the see… but even here you miss simple thinks of comfort like an umbrella! No recommendation!
+I don’t like at all
Constantine
家庭出游 · 2023年8月
+Hotel is only open 4 months after being closed for 4 years. It could be one of the nicest hotels in Sri Lanka but management need to staff and facilities sorted. Beautiful location and I hope they improve service.
+This well designed fairly grand hotel could be so good. Unfortunately it is let down by massive lack of maintenance and terrible management. Staff tried but were not trained. Cold cooked breakfast, no hot water, leaky toilets, poor wifi connection, dirty pool, poor restaurant, etc… Margosa Bay, get organized !!!