+Lack of maintenance of the building. Small TV and it is not cable. Not internet in the room.
Verified traveler
家庭出游 · 2020年4月
+The location near the the beach is great but they have to work harder in the cleanest...
Verified traveler
2018年12月
+The booking was prepaid (VDK Expedia 7393967968457. DKK 1547,46). The receptionist couldn't or wouldn't accept that, and asked for an additional payment of 171,75 US$, which we paid believing, that the amount would not be withdrawn from our account, when the hotel had checked their bookkeeping. The reception was later the same day asked to cancel the withdrawal, which couldn't be done. We were told to contact Expedia to get our money back. The reception made a second error, during the payment at arrival. They mixed up the numbers, and we (only) paid 117,75 US$ instead of the 171,75 US $, they asked for. We left the next morning one day ahead of time and will never set foot in that hotel again. I/We have stayed in several 100 hotels all over the world during the last 20 years, and we have never experienced such a lousy and cheating service. Needless to say: it is not a good recommendation for Expedia. We of course have all documentation, which can be sent on request.
“Marea regular”
+El hotel está en un lugar bastante agradable y seguro. Las áreas comunes se mantienen bastante limpias. Nos hospedamos en una habitación que está arriba de la recepción y debajo hay una bomba de agua o algo así que en la madrugada suena como un elicoptero y nos desperó. La refrijeradora de la habitación estaba toda oxidada, no recomendable para guardar alimentos.
+The first room we stayed in had no hot water. After the maintenance man got zapped and we were concerned about a fire hazard the power was shut off to the room. The lady at the front desk did not want to clean another room, and said we would be fine for only 2 days in the room with no power. The maintenance man insisted that we get a clean room, and he grabbed the keys for an upgraded sweet (which was way cool for him to do.) The room was absolutely beautiful, however we had to go get clean sheets and towels out of the dryer (the gal at the desk just pointed to the laundry room when we told her the sheets on the bed were still dirty), and change the linens ourselves. Otherwise the view, and beach access were fantastic.
+Condiciones diferentes a las que ofrecen
“Mal servicio en bello lugar.”
+Un lindo lugar pero servicios deficientes
“Great views and Large rooms”
+We had a great stay and would come back. The only problems we had was the first room did not have AC in the living area, the staff at the Condo moved to another unit and was on the bottom floor with Ocean view and Pool. When we booked this Penthouse with 2 king beds. In the first unit on the 3 floor we had one King, and one Queen bed, and that was OK. In the second unit one room had 2 full beds and the other room looked like a Queen bed, come to find out it was just a queen box spring made up to be a bed. So we move one of the mattresses from one room to another, because the front desk told us they did not have any more mattresses to put on the bed. We made do and had a great time. The pool is another story the small one was great the large one was green, come to find out after talking with the owner the pool man quit 3 days before so that pool was closed for 2 days. It was looking better the last day. The small pool was nice. Also we thought we would have a small bar/store on the property and that was closed per the owner it was to reopen on Saturday the day we left. Over all the stay was good for the money we paid.
“Didn’t deliver what purchased”
+Couldn’t access half of the hotel amenities, as it was reserved for a private group. Front desk clerk said it wasn’t her problem. Even they had a fence blocking access to this separate area. Shame on them !
“DO NOT stay here”
+Got ripped off. Paid for a Condo and was put into a much smaller room then I paid for.