Belinda
纳米比亚 · 情侣出游 · 2026年10月
“Gem of St Helena close to everything, friendly and comfortable.”
+Friendly helpful staff comfortable rooms with aircon and a good bed. Nice breakfast
deidre
南非 · 家庭出游 · 2026年10月
+Staff super friendly, helpfull, efficient Assisted with information about island, coordinated transport Spoiled my husband on his birthday with a plate of brownie and a happy birthday written with chocolate and a happy birthday balloon in room and happy birthday message against wall.. Even made arrangements that I can attend a parkrun before flight Absolutely super helpful friendly efficient staff
−Nothing to complain about
“Underwhelming and poorly run.”
+Location but little else
−My 6th visit to this Government -owned hotel (the only operational one on the Island) as an inward investor. Mantis is certainly not , as advertised, a "5 star" hotel. 2 star at best. The "fantastic breakfast" was a running joke - imported coffee (on an Island that grows it!), no fresh fruit or produce and even eggs were rationed . Food generally poor quality/value. Barman insisted on playing gangsta rap until requested to cease (which he did temporarily). Rooms are tired and , in my case, grubby with shower trap requiring me to unblock it to prevent room from flooding . Government needs to sell this loss-making hotel to a professional operator - it is a very poor advert for what is a beautiful and friendly Island.
Dorise
德国 · 独自出行 · 2026年1月
“Exceptional”
+Location in the middle of the town, Staff was extremely nice, I was very well looked after and intend to come again with my family
−no complaints
Gebhard
英国 · 独自出行 · 2025年11月
+Excellent breakfast and prime location.
−Hotel was very good but also very expensive.
“The only hotel in town, convenient location but overpriced”
+Location was the best. This is the only hotel in town, this it can command a high price, though there is a lot of room for improvement to match the price. For example, breakfast could offer a healthier version, not just sausage, beans and bacon. Honey would be nice with oats. Some fresh fruit like oranges, bananas, fresh pineapples. With due respect that StHelena is an island and imports everything from South Africa, the hotel could make an effort to freshen up its fruit and vegetables offer. The staff is friendly however, a more agile and attentive service would be expected from one of the Accords Hotels.
−See above, lack of fresh fruit! Lack of honey and a healthier options for breakfast. Staff needs to be more attentive to guests
Christophe
法国 · 情侣出游 · 2025年8月
“L’empereur autait apprécié le Mantis Hotel !”
+La qualité du service et des chambres Le restaurant d’un bon rapport qualité/prix
−Jamestown est un peu triste en août...
Sylvain
法国 · 情侣出游 · 2025年8月
“J'ai adoré mon séjour d'une semaine. Si j'avais pu, je serai resté une semaine de plus !”
+Difficile de dire ce que j'ai préféré: tout était parfait ! Un personnel d'une grande gentillesse, une situation exceptionnelle, de belles chambres, des petits déjeuners copieux avec des menus différents chaque jour. Un superbe établissement.
−Tout était parfait. Rien à changer.
Antonio
南非 · 独自出行 · 2025年6月
“peaceful stay”
+Excelent location to visit the island and to enjoy other spaces like commerce, restaurants, bars, museum, garden and Jacob´s Ladder. Very good and varied breakfast. Good internet access. Hotel restaurant somehow limited in terms of diversity but reasonable quality. Coffe and bottle of water always renewed at the room. Staff very kind and always available for your questions and needs.
−Really nothing to mention.
“Best location,”
+Location, staff, nice room, bar, near business meetings. Upgraded us to a suite. Friendly staff. Good breakfast. Close to public swimming pool. Arranged some tours for us. Kettle and coffee.
−No pool,