+Rooms are big and clean. Bed linen though have a weird smell to it. Very limited dining around surrounding area.
+Good stay, gym and pool are tidy.
+Really helpful and friendly staff. Clean rooms, but there was cockroach in one the room, addressed instantly but I think needs better control as it's not acceptable for the amount of money we are paying. One more thing is since we have booked a couple of rooms under same booking and requested for two adjacent rooms as travelling with elderly parents, that was not provided and rooms were same floor but way apart, which was bit upsetting for me. To me premium price requires premium service.
+Check in was ok. My room was fine, but the bathroom tiles in the shower cubicle looked as if they needed a good scrub due the ? mould. My food allergies at dinner was fine, but breakfast was not catered for. I don't think I would stay there again
+This property, js very noisy cant sleep at night. Also why is there someone in the gym looking at you working out especially a guy. That js creepy. The noise level is too high cant sleep. I was given a room facing Galle Road andnit was a upgrade it felt like a downgrade.for the noise they should do something.
+Nice hotel and very friendly staff.
+Average
Sreenivasa Rao
朋友结伴 · 2025年9月
+Visitors are not allowed. Charging USD 40 to allow visitor inside. Being tourist place this is is not right practice.
+Exceptional customer service
+Staff and service friendly and professional