Wai Hay
中国香港特别行政区 · 情侣出游 · 2026年8月
“Good stay and hope to come again”
+Quiet and comfortable
−NA
Lopes
中国香港特别行政区 · 情侣出游 · 2026年8月
“Worth every penny ! It was an exceptional experience and can’t wait to do again !”
Relax63057794162
家庭出游 · 2026年8月
“thank you”
+super thank you to restaurant staff here, Faye, Myla, Kristin, for making such pleasurable dining experience before the end of our summer vacation. we will surely comeback in our next vacation
kennethaM3534AK
家庭出游 · 2026年8月
“Excellent food and service”
+Our recent visit to Mandarin Oriental, Macau was absolutely outstanding, largely thanks to the incredible team.Outstanding Service from the moment we arrived, the front-of-house team made us feel truly welcome. Every single member of the staff,including Jacky, Myla, Faye, Leo, Eloise, and Andy,was remarkably attentive, accommodating, and kind. Their synchronized care and warm hospitality elevated our entire afternoon.Culinary Perfection the kitchen team matched the service perfectly. The Chef personally made sure that every dish arrived looking beautiful and tasting flawless. It is rare to find a restaurant where both the service and the food are executed with such precise attention to detail.We will definitely be back soon! Malibiran and Andres Family
SandraS13067
独自出行 · 2026年8月
“An Amazing Unforgettable Experience!”
+I truly cannot say enough wonderful things about my stay at the Mandarin Oriental, Macau. From the moment I arrived, the level of service was exceptional. Every single person I encountered was attentive, welcoming, and genuinely willing to help with anything I needed. When my room wasn't quite ready, the staff went above and beyond and upgraded me to a beautiful suite, which was such an unexpected and appreciated gesture. The thoughtfulness continued throughout my entire stay. Every day, I returned to find a little something waiting for me as a thank you for staying with them, from a bottle of wine to snacks and other treats. Those small personal touches made the experience feel incredibly special. What impressed me even more was how personalized their service was. When I mentioned that I was in Macau to attend a fan meet, they didn't just acknowledge it, they actually incorporated it into my stay. They created a personalized welcome card for me featuring the artists and the poster from the fan meet I was attending. I was honestly so surprised when I saw it! It was such a thoughtful detail and showed that they were actually listening and taking the time to make my experience specif
maycN7698RZ
朋友结伴 · 2026年8月
“Fanatic Aperitivo”
+Good experience at Aperitivo, Melvin, Ann and Precious are helpful and we love to come again.
andreassZ3597ZF
情侣出游 · 2026年8月
“Exceptional service and a memorable stay in Macau”
+We had a wonderful stay at Mandarin Oriental, Macau. What stood out most was the genuinely personal and attentive service throughout our visit. A very special thank you goes to Michelle, our Butler, who took excellent care of us and made us feel truly welcome. She was warm, professional, attentive and always one step ahead without ever being intrusive. This kind of service makes a real difference and is exactly what we associate with Mandarin Oriental. We also had the pleasure of meeting the General Manager, who was extremely friendly, approachable and clearly very engaged with the guests. It is always impressive when the management of a luxury hotel is so visible and takes a genuine interest in the guest experience. Our room was spotlessly clean, comfortable and very well maintained, and the overall atmosphere of the hotel was elegant and relaxed. Another highlight was the bar. It has a fantastic atmosphere, with sophisticated design and just the right touch of Macau's casino glamour. A great place to have a drink in the evening and enjoy the feeling of being in Macau without it becoming overly loud or hectic. Overall, an excellent stay with outstanding hospitality. The combinatio
dianatai123
家庭出游 · 2026年8月
“Exceptional Service and a Truly Memorable Stay”
+Our stay at Mandarin Oriental, Macau was exceptional from beginning to end. From the moment we arrived, we were welcomed with extraordinary warmth and hospitality. We were truly honored and pleasantly surprised to find the General Manager and members of the management team waiting at the entrance to personally welcome us. It was such a gracious gesture, and we felt incredibly touched by the warm reception. We were also delighted with our beautiful and spacious suite and the wonderful welcome amenities prepared for us. Every detail made us feel genuinely welcomed and cared for. What made this stay particularly memorable was the outstanding service from our butler, Ms. Michelle Liew. Michelle was exceptionally attentive, warm and thoughtful throughout our stay. She took care of every detail with great efficiency and grace, and always seemed to anticipate what we might need. Her genuine hospitality made us feel completely at home, and she was undoubtedly one of the highlights of our stay. The service at breakfast was equally impressive. The team was attentive and observant, taking care of even the smallest details and making our mornings especially enjoyable. We also thoroughly enjoye
Venture39709970581
情侣出游 · 2026年8月
“Delicious dim sum lunch at Mandarin oriental Macau”
+The food at Vida Rica was delicious. Christine, Kristin, Myla and Iris provided excellent service and great food recommendations.
T7398OEwesleyh
家庭出游 · 2026年8月
“A wonderful journey in Macau starts here”
+The service was exceptional. Michelle Liew has helped us a lot and took care of our trip on every aspect. The room was in great condition, and the spa service with jacuzzi and sauna room really relieved our fatigue.