Jimmy
英国 · 情侣出游 · 2026年10月
“Beautiful stay in a beautiful city”
+The location was great, the room was brilliant and the staff were friendly. Breakfast is on the pricier side but it’s well prepared and you aren’t rushed.
−Nothing.
Martin
英国 · 情侣出游 · 2026年10月
+Good location Comfortable rooms Great sky bar
−Nothing
“Comfortable and hassle free…”
+Location and facilities
−Some areas clouds have been cleaner eg restrooms . Toilet flush was poor in room
Martha
英国 · 情侣出游 · 2026年10月
+Local to shops
−No parking wish would state on website with alternative options
Kevin
英国 · 情侣出游 · 2026年10月
“Very pleasant”
+The location
−Parking
Louise
英国 · 情侣出游 · 2026年10月
+Beautiful hotel with a central location. Very friendly staff who made our dog very welcome. Our room was clean, spacious with a very comfy bed. Breakfast was delicious. The roof top bar isn't dog friendly but does offer a beautiful view of the Minster and city.
−Chrome cast on tv needs simpler process for connection
“Staff not helpful when leaving item in the room on checkout. Customer service shocking as still heard nothing back from”
+Location was good. Roof top bar but had to book so wish we had know this beforehand as didn’t get chance to sample it as it was so busy.
Oliver
英国 · 独自出行 · 2026年10月
−The room did not smell clean and the walls surrounding the loo were not clean.
Jessie
英国 · 情侣出游 · 2026年10月
“Excellent stay!”
+Honestly, I loved everything - the staff were wonderful, the room was beautifully appointed with a very generous supply of nespresso/ tea and coffee - and we got some chocolates and champagne too (we had just got married in York earlier in the day so it was a very thoughtful touch). The room was clean, the bathroom beautiful with a huge tub and shower, plenty of towels and lovely quality bedding. Very easy to organise a late check out too! Also ate at Chez Mal - excellent!!
−Nothing! I couldn't find a hairdryer (I had assumed this was somewhere but just couldnt find it), but it wasnt enough of an issue to make me not want to come back