+The spa facilities are of a high standard for the UK. The hydro pool is warm and the outside part is very tranquil when on your own. The service was generally as expected for a 5 star establishment, although the standard of the staff ranged from poor to fantastic. The grounds are a plus point- relaxing with plenty of walks to do. If you are into horses, the equestrian facilities are a bonus.
−Lots of minior and one major issue. When we arrived at 3pm the room wasn't ready so we had to wait around 20 to 30 mins. However, the check out time was extended from 11 to 12 as a gesture of goodwill. However, there were too many staff and guests milling around, making check in a poor and chaotic experience. The spa, although excellent overall, had one steam room closed. There were also lots of screaming toddlers so if you want complete peace and quiet as an adult, look elsewhere. As per usual, some guests thought it ok to bring their kids into the adult only hydro pool, despite the fact that the staff made it clear on check in what the rules were. Room was supposed to be a twin, but it was a single headboard and just a coupld of zip link type singles pushed together. The room was tiny. There was a small brown stain on the blind and a couple of hairs in the bathroom. The guests upstairs could be heard banging around. On to the biggest issue- the food. We eat out regularly and my partner comes from a hospitality background, with her father and brother's being chefs. We eat out at michelin guide/star restaurants quite often. The Walled Garden is way below the standard you would expe
angelica
奥地利 · 情侣出游 · 2026年9月
“the essence of british flair & culture”
+ein wunderschönes stilvolles landhaus-manor, sehr geschmackvoll, luxuriös und gepflegt mit exzellentem service. für UNS war die lage perfekt, weil wir eine hochzeit in der gegend hatten. aufgrund dessen konnten wir leider nicht das volle kulinarische angebot geniessen und alle freizeitmöglichkeiten nutzen. ein ebenfalls mitgereister onkel hatte spontan jeweil 1 session archery und axtwerfen gebucht. sehr aussergewöhnlich, spannend & lustig!!! next time in der gegend wollte ich jedenfalls dezidiert ein paar urlaubstage mehr einplanen, um auch das hotel, mit all seinem angebot und die gegend mit den kulturellen und möglichkeiten zu nutzenundganz in die britische countraside -kultur eunzutauchen: dezidiert eine reise wert!!! car rental aber empfiehlt sich
−never complain,never explain! ;-) <3 . sorry-this is just a black humour joke- angesteckt vom britischen understatement !!! das einzige, dass wir bedauern ist, nicht genug zeit eingeplant zu haben, das wundervolle angebot zu nutzen!!!
Tracey
英国 · 情侣出游 · 2026年9月
“not worth the money we paid”
+the location was good and so was the breakfast but tbe service isnt 5 star
−better service
“Bu otelde tekrar konaklarım çok iyi bir deneyimdi”
+Genel olarak otel ve etrafındaki atmosfer çok iyiydi. Çalışanlar güleryüzlü ve yardımcıydı. Otel restoranı kahvaltı haricinde çok iyiydi. Heryer sürekli bakımlı temizdi. Binicilik kısmı ve ordaki çalışanlar harikaydı.
−Otelin kahvaltısı çok yeterli değildi. Kötü bir kahvaltı değildi ancak artık biraz daha kalıpların dışına çıkılması gerekiyor. Sadece hamurişiyle kahvaltı güzelleşmiyor.
“Highly recommended. One of the best English countryside hotels I have stayed in”
+The team, the property the spa the location
−Rooms outside of main not as opulent
“Ungeschminktes Herrenhaus”
+Großzügige Anlage mit einem alten Herrenhaus, das ungeschminkt in einem großen Park steht. Herrliche Alleen und gepflegte Gärten. Das Essen ist gut aber außerhalb des Michelin-Restaurants zu teuer für das, was geboten wird.
−Die Limits für Kinder am Pool sind unnötig und unpassend. Entweder es ist ein Familienhotel oder eben nicht. Das Angebot wirkt unentschieden.
“A well needed and thoroughly enjoyable time and space to relax. The silence is deafening, true peace”
+The food was phenomenal, staff were very attentive and the spa was excellent.
−N/A
Artur
塞浦路斯 · 情侣出游 · 2026年8月
“Świetny pobyt”
+Bardzo klimatycznie , wzorowa obsługa bliskość natury
−Brak
“Perfection in every way.”
+Everything
Andrew
英国 · 朋友结伴 · 2026年7月
“Great”
+Great
−Great