Andrey
匈牙利 · 独自出行 · 2025年5月
“Exceptional”
+"Excellent Staff, peaceful beautiful scenic location" The staff at this hotel were truly exceptional. Their friendliness and helpfulness were outstanding. Upon our arrival, the internal road leading to the hotel was completely covered in snow. The staff went above and beyond their duties by assisting us in clearing the path, ensuring we could safely reach the hotel. Their hospitality was deeply appreciated. The dinner and breakfast was excellent. Note for Owner: While the staff were fantastic, ensuring a clear route to the hotel for guests arriving by car, especially during winter months will be helpful.
Ekaterina
匈牙利 · 独自出行 · 2025年1月
“The best hotel I have ever been 🙌🏼”
+The best hotel I have ever been 🙌🏼
“Gorgeous location with breathtaking views of the mountains and Lake Hallstatt”
+We had a view from our room to die for - it was outstanding. Loved the books everywhere although most were in German which is fine of course but loved how there were books all throughout the accommodation.
−Breakfast was basic but perfectly decent. Perhaps the hotel is a little bit on the expensive side compared to the range of amenities on offer but otherwise really can’t fault it.
+Die Kommunikation mit dem personal war sehr schwierig....dadurch mussten wir auch fast 40 euro für ein Frühstück bezahlen dass wir nie bestellt haben....
Denys
乌克兰 · 情侣出游 · 2024年12月
“Best in forest”
+The best accommodation)
Haroun
科特迪瓦 · 情侣出游 · 2024年12月
“The service is very bad, the staff are also bad, and always frowning.. There is no food or water in the room and there i”
+The service is very bad, the staff are also bad, and always frowning.. There is no food or water in the room and there is no restaurant to order from.. The last time I stay in this stupid hotel
−Staff . Staff . And staff
Slawomir
波兰 · 独自出行 · 2024年11月
“Wasted potential”
+Physically the hotel was built and designed quite good. It's not stunning as it could be, but the views are superb, also very quiet. It shares a public parking with recreational area, which includes hiking, via ferrata, skiing and MTB trails.
−Service is a nightmare. There were two ladies from Asia, very polite and no doubt with some good training. But there is no reception, no rules anywhere visible, I got never handed a menu. I asked 3 times for better breakfast, got regular very poor one without vegetables. One lady seems to barely speak English, I couldn't understand her, maybe also because she was speaking incredibly quiet. You go to food area and wait, when ladies will come outside kitchen. Maybe in 5 maybe in 15mins. Is there dinner? Who knows, I just saw people waiting for it so I joined. When breakfast starts? When I hit closed doors at 7:30 I assumed it have to be at 8:00.
Vojtěch
捷克 · 情侣出游 · 2024年10月
“Very good”
Jasmina
奥地利 · 情侣出游 · 2024年10月
“Superb”