Jean-Philippe
法国 · 家庭出游 · 2026年10月
+La gentillesse du personnel
−Le laisser aller du à un déficit de management (tapis de sortie de douche troué, serviettes de bains douteuses,fuite d'eau de la douche,...). La gentillesse naturelle ne suffit pas, il faut former le personnel et l'encadrer... A ma prochaine visite à Phnom Penh, je trouverai un autre hôtel plus soucieux du détail. Le petit déjeuner était très quelconque, peu engageant, café sans goût.0
Velu pillai
英国 · 朋友结伴 · 2026年10月
“Staff need be train to communicate in English”
+N/a
−N/a
Terri
美国 · 情侣出游 · 2026年10月
“Beautiful property and wonderful staff!”
+Great pool, rooftop bar and restaurant. Staff was exceptional. The breakfast was exceptional!
Stephen
澳大利亚 · 家庭出游 · 2026年10月
“It was like a secret oasis in the big city. I would love to stay there again.”
+It's a smaller hotel (10 floors) compared to many of the newer giants which gives it a very cosy and friendly feel. The location is just excellent, only a short walk to the riverside. The rooftop pool and bar are spectacular. Staff are very friendly and helpful.
Kinsella
澳大利亚 · 情侣出游 · 2026年10月
“Le Botum central and comfortable”
+The property was clean and tidy. The staff friendly and attentive. The pool and happy hour a treat each day. Breakfast was always fresh and good. Our room was spacious and had all the requirements.
−The food from the cafe and dinner were not so good so we ate out for other meals other than breakfast.
Rogério
美国 · 家庭出游 · 2026年10月
+A cama e o tamanho do quarto eram muito confortáveis.
−Achei o café da manhã com poucas opções.
Rene
澳大利亚 · 情侣出游 · 2026年10月
“The room was lovely and clean, swimming pool and bar the breakfast were really enjoyable. We enjoyed our days and phnon”
+Well, situated in the city, swimming pool and rooftop bar, staff were very friendly
−Nothing
Andrew
澳大利亚 · 家庭出游 · 2026年10月
“Really enjoyed our stay, was a little noisey over the road but overall was really good”
+Breakfast was great, pool view amazing
−Air con wasnt the best
“Le Botum”
+Staff were friendly
−Light bulb went out and they did not change it, stove did not work, no microwave for my food ask to warm up food and they did not have anything to warm it up for me at 1130 pm(non working stove in the room), washing machine leaked water in the bathroom, two bathrooms, one of the bathroom had a washing machine in it, only one was accessible. Cannot eat durian in the room(my fave fruit). Breakfast buffet but nothing good.
Simon KAUNY
法国 · 家庭出游 · 2026年8月
“Très bel hôtel bien placé avec un personnel adorable”
+Bel hôtel bien placé juste derrière le palais royal. Les suites familiales sont très grandes. Le personnel est adorable, très attentionné. Le pdj est juste correct mais bon vu le tarif... La piscine en Roof top a une vue incroyable. Les bar tenders sont très professionnels (cocktails préparés dans les règles de l'art) et adorables. On a bien profité des "happy hour" (1 cocktail ou 1 bière commandé = 1 gratuit). Je recommande cet hôtel les yeux fermés.
−Rien