+I booked this hotel for a couple of days stay,the rooms looked great and spacious ,with a 24 hour concierge and it offered Spa services,just ,before l check in the hotel I received texts from a person giving me instructions on how to get in the building,and at a different location.The room we got was very small and not at all like the one I booked ,also the bed is small ,no much space for two people this is disappointing because I was not notified of the changes and I didn’t get what I paid for,was a very busy weekend in the city,so couldn’t find another hotel Don’t recommend this one
+Very nice balcony, easy to use temperature system for cooling and Heat. Cleaning was completed before arrival. It was clean and comfortable. However, Shower curtain was yellow with dirt, bedroom carpets were stained. No laundry machine as advertised. Sofa, kitchen, bathroom and floors were well maintained. The condo is nice. Very convenient for getting to local dining, shopping, entertainment and hospitals. Easy communication via text with staff members. Very prompt, helpful and informative.
+Everything was clean and neat
+They changed my reservation last minute to a different location, and so there was some confusion with the check in information. Had to talk to two different parties to figure out out. The apartment was clean and well appointed. The A/C ran the entire time, but never cooled it below 22.0 C. Location was very convenient for exploring downtown.
+Unable to lock the slider door and I left my phone charger there and the owner of the property didn’t respond to any of my messages after check in.
+This property was EXCEPTIONAL!! Great location, very clean! I hipe to stay here again when I return to toronto. Host communication was wonderful as well. The in unit laundry was a life saver. Anything and everything you could possibly imagine was in walking distance. My only downside was the checkout process. We almost got stuck in the building, as the elevator only works with the key fob, which we had to leave in the unit when we left. Otherwise is was perfection. Safe. Secure. Parking garage was awesome, and convenient. 10/10 would recommend this listing. Very appreciative of this gracious host and their condominium.
+The booking was changed last moment ( the morning of our travel, and we were given an apartment which as per the email was an “upgrade” but it was not. We had booked for 4 people but the sleeping arrangements were poor. The main bed was good enough only for 2 and the cheep ikea pull out couch was broken and my son couldn’t sleep well. I slept on the floor so that my spouse and the other child can sleep on the main bed. The furnitures were broken and terrible. We paid 400$ for the night at its was no good . I will not be going back.
“Great stay in TO”
+My friends were very happy with my choice of accommodation while in Toronto. Very clean. Everything we needed and more. Great communication!
+While I'd love to share a review on Lanterra Downtown in Yonge St, this is not possible as our reservation was changed at the last minute to a different property. Despite booking about three months ago, we were informed just days before check-in that the property we had selected was "double booked". Really? We were instead given an "upgrade" to 21 Iceboat Terrace, some distance away. It did have a fabulous view but the apartment itself was more shabby than chic. The bedroom carpet was badly stained, the vertical blinds were broken and the pillows way beyond their use-by date. It also lacked the laundry I'd wanted after five weeks away from home. When the key fob wouldn't operate in the lift, we had to rely on a kindly security guard to let us up to the 23rd floor after dinner. Efforts to contact a Lanterra rep to fix this were ignored. This last-minute switch tactic has never happened to me in all my years of booking through Expedia. Disappointing to say the least. Beware of the eleventh-hour "upgrade"!
+First of all they changed places last minute. The instructions to get the keys were weird The pool was under construction., we asked for 3 beds and we got 1 and a couch. The TV remote didn't work. The Bedroom TV is broken. One of us had to sleep on the floor.