Mahmoud
埃及 · 家庭出游 · 2025年6月
“Very good”
Mahmoud
阿拉伯联合酋长国 · 家庭出游 · 2025年5月
“Weak”
−The level of the hotel in general has declined a lot, as there is only one employee who did all the work, which is unacceptable.
Anirban
印度 · 家庭出游 · 2025年5月
“Good stay in a spacious apartment”
+The facilities and the size of the appartment were great. There is a living room, a kitchen, utensils, a freezer, and everything that you expect in a homestay. It was a great stay for our family.
−A bit more attention towards maintenance and upkeep of the facilities would make it more superb. Like the oven burner in our flat was malfunctioning and the staff couldn’t repair it although he tried.
Sherif
科威特 · 朋友结伴 · 2025年5月
“Exceptional”
ZuzanaNemes
独自出行 · 2025年5月
“Disappointing & scam”
+I was going to stay in this hotel coming first time into Hurghada, I reserved the stay more than 2 weeks prior. At first they weren't responsive and turned out the receptionist barely speaks English. On the booking site there is a airport transfer option and after using google translate and whatsapping in Arabic, they responded to take Uber. Coming quite late and as a solo female traveler, it was already bad enough, but I couldn't cancel. After arrival they gave me a room which looked like a spare room, nothing I reserved. It did not had balcony, kettle, bath tub etc., was quite dirty and smelled from cigarettes. I had 6 days booked and even not needing much there are some things why I book stays, which were not provided. They told me that I can move to a room I booked in 2-3 days, without offering compensation, so I refused and I left on the next day. I had an Egyptian friend there to talk with them, because before that they didn't even bother. First I asked them to cancel with booking, so I could get my refund, but they refused. So they agreed they will provide a letter for booking to explain the situation. Later when I stayed alone, they called the owner, probably trying to scar
Mohamed
埃及 · 独自出行 · 2025年5月
“Bad”
“A very Good apartment with a good value to money”
+very nice apartment with a great value for money Location is not perfect but also near to the city center well equipped and cleanness was good
−Staff needs to be more active and available as long as possible Elevator was not working when I arrived !
“Exceptional”
“Very uncomfortable experience - not recommended”
−Our stay at this hotel was extremely disappointing and uncomfortable. The receptionist was the only staff member, and from the beginning, we felt uneasy. He took my phone number without permission from the information sheet we filled out and started messaging me on WhatsApp, insisting on going for coffee or a walk together. Even though we had a Do Not Disturb sign on our door, he kept insisting on seeing us, and at one point entered our room and refused to leave, offering towels and other things we didn’t need. We had requested to extend our stay by one more night at the time of booking, and after a full month of insisting, he finally replied saying we had to pay in cash at the property instead of through Booking. On the evening of that extra night, he suddenly told us we had to move to another room because ours was already booked. When we asked for our money back due to all the issues, he initially refused to return it, and only did so after we insisted strongly. On top of all that, the apartment was not clean. The hot water lasted less than 3 minutes, the stove didn’t heat up enough to cook, and the “clean” towels he insisted on giving us were stained. We felt unsafe and harassed
Mohamed
埃及 · 家庭出游 · 2025年4月
“Very good”