sudhir
印度 · 朋友结伴 · 2026年10月
“POOR”
+The location was very good. That is probably only good thing about the hotel.
−We had a dinner here about two years back and we really liked it. But it seems that in last two years, the food and the service has gone downhill pretty fast. The service was poor, tables were not cleaned properly and the breakfast was unimaginative.
Shobana Raja
印度 · 家庭出游 · 2026年10月
“Very disappointing stay,not worth the money, and I would not recommend this property.”
+The location was acceptable, but overall the stay was disappointing and did not meet our expectations.
−The cleanliness and comfort were very poor. The bedding had visible stains and dark spots, which raised concerns about hygiene. The room did not feel clean or comfortable enough for the price we paid. Overall, the facilities and condition of the property did not justify the cost.
Jerry George
印度 · 独自出行 · 2026年9月
“A memorable experience”
+Good location, excellent rooms, hot water, excellent food, lovely view from the Signature rooms.
−I feel the rooms are a bit far from the dining facilities. This is probably because I am not able to walk long distances. Staff for breakast are not experienced as before in meeting the needs of customers. They can be trained some more
Abhishek
印度 · 家庭出游 · 2026年9月
“It was pleasant and beautiful, enjoyed every bit of it.”
+The staff was really helpful and good, they were polite and obliged to all our requests, without even asking they arranged a cake for my wife's b'day as a surprise which was really sweet.
−The food was slightly expensive but it was really good.
Harsha
印度 · 独自出行 · 2026年8月
+The place, the staff and the food
−Felt some of the rates were pretty high. Plus service charge above these rates felt like a pinch too hard.
Sujatha
印度 · 朋友结伴 · 2026年8月
“A beautiful getaway in the hills …. The location, charm , staff service and food was A+.”
+Thank you for a wonderful service . Earl’s Secret is the best place for an awesome meal, delicious food and very well made ! The bar was a surprise and was like a speakeasy , great music and fantastic vibe. The Buffett Breakfast spread was amazing too!
−Please work on your hi tea service , a small tweak can make the whole evening tea a seamless and enjoyable session. The staff was struggling keeping up with requests and timely service
KRISHNA
印度 · 情侣出游 · 2026年7月
+Awesome place except that little overpriced
Loganathan
南非 · 独自出行 · 2026年7月
+Staff, especially restaurant staff were very friendly, accommodating and receptive to our needs. Breakfast was good, variety of options.Food was great at the Earl's Secret Restaurant, although a bit pricey.
−Hotel situated a small distance from the CBD. Have to use taxi service to reach the CBD.