Jennifer
美国 · 情侣出游 · 2026年11月
“Fine, but price should be more than just fine”
+I think it is expensive for what you get.
−The bed could be more comfortable. It was clean but I would love an adjustable firmness option.
Elisabeth
意大利 · 独自出行 · 2026年10月
“Just not worth the price.”
+Lovely staff at reception.
−Run down room - and I had a suite in need of proper cleaning and maintenance. Especially grotty bathroom. Cheap, old fittings and fixtures. Not nearly worth the excessive price. Terrible food in the restaurant as well at five star prices.
Sightseer93713
家庭出游 · 2026年7月
“Fantastic Chase Hotel”
+Our family of five had a wonderful stay here! Fun, elegant & unpretentious vibe with 5star service! The staff, especially Matthew, was so professional & helpful, going above and beyond to make us all comfortable. Great location with easy accessibility to walk to some of the best spots in the city. love the amenities including free bikes/kayaks, the cocktail social hour and the beds/linens were very nice.
brookebJ9919NX
独自出行 · 2026年7月
“Warm and welcoming boutique hotel”
+The Kimpton Marlowe is a lovely boutique hotel in Cambridge. The staff were all very nice, the restaurant breakfast/brunches were excellent, and my room was comfortable and well-appointed. I enjoy staying in smaller hotels, so this was a great fit for me. The only small negative is that I was in a connecting room, and my neighbor came over to complain about how loud my audiobook was. Personally, I didn't have issues with other guests being loud. The hotel is comparably priced to others in the area. It is a little ways away from the green line of the T, and the red line is a bit further of a walk. The little courtyard area, where there was some seating, was also a place for hired rides to pull in, and to have your car valet parked. There are also kayaks and bikes to use free of charge. Every evening, there is a wine and cocktail social hour with a snack served. In the morning, there is coffee, then later in the day they have iced water and herbal tea. There is also a new mall next door that shares a parking deck with the hotel. I would definitely stay at the Kimpton again when I visit Boston!
“Broken AC, No housekeeping, and a lost item. Otherwise good stay.”
+This hotel is among Amex’ Fine Hotels and Resorts so I was excited for this July 4 stay. The stay was generally ok, except the AC would stop cooling every hour or two. This wasn’t acceptable for a July in Cambridge so I called down the next morning and ask for a repair while we were out. Not sure whether anyone came (the front desk seemed to have forgotten about it) and the room was still warm for the remainder of the stay. Even worse, however, was that they were unable to find my MagSafe device, which is the size of a credit card and was in the safe. When I alerted them of the issue, they said that they’d check and get back to me. No returned call that day or the next. I re-explained. They said they’d call back. Same thing happened. It’s now been a few more days and I haven’t heard back. I wanted someone to grab it before the next occupants were checked in. That didn’t happen because of the delays. The workers were nice and polite. I just don’t know how to get someone to grab the card, which is laying in the tiny safe. Also housekeeping didn’t clean during my visit. The front desk says that the default is to not clean unless requested. My experience was in room 636 July 3-5. The r
DavidandAddam
朋友结伴 · 2026年7月
“Warm welcome”
+Sam at the front desk was knowledge, friendly and efficient. He gave us the absolute warmest welcome.
haylee
美国 · 独自出行 · 2026年6月
+clean rooms, upkept property
−elevator was broken, had to lug luggage up stairs. not much urgency to fix it
DanielG7740
情侣出游 · 2026年6月
“Awesome place to stay”
+My wife and I had a marvelous time staying at this hotel over the weekend. Big SHOUT OUT to MATTHEW and SAM at the front desk as well as the manager, TARA. Thanks for making our stay memorable.
I3046GBlisah
家庭出游 · 2026年6月
“Roy Wedding”
+A huge shoutout to our doormen Aklilu and Teddy who took exceptional care of my husband and I while we were in attendance for our daughter’s wedding. Thank you so much!!
“The Intercontinental/Kimpton Experience”
+I travel to Lahey in Burlington every two months. I usually stay in Burlington close to 'Lahey'. I decided to treat myself as I am platinum/ambassador and have only stayed at 'Intercontinental hotels' for the last twenty years. My first time at a Kimpton was better than I expected. 5*+. Recognition of Club status, upgrade and a hotel that has a wonderful staff. After so many years of staying only at IHG, I am acquainted with many of the General Directors in Europe.I saw the same results when the GM and his staff cover all facets of the hotel prodigiously. The final result is an exemplary stay. The hotel restaurant was marvelous. No need to go out searching for a restaurant. The breakfast was of the same caliber . The rooms were well appointed and sparkling clean. Cozy and top line modern. I just loved the hotel. BTW, I brought my Golden Retriever 'Skye' , who is usually more polite and well-behaved than most people when staying at a hotel. She was in her glory by the attention she recieved. I am coming back this month and I've already booked my stay at my new favorite hotel when I go to Burlington, The Kimpton. I notice everything at an IHG hotel and the professional team with a da