Ayed
沙特阿拉伯 · 独自出行 · 2026年10月
“سيء جدا”
+لا شيء
−سحبوا المال من الفيزا ولا يتوفر لديهم غرف شاغره ولم يعيدوا المال
Maimani
沙特阿拉伯 · 情侣出游 · 2026年9月
+Located Staff
−The smell The carpet Some light bulbs not working Fridge not working but replaced it
Hossein
瑞典 · 朋友结伴 · 2026年9月
“The worst hotel stay I have ever experienced.”
+Nothing about this stay was acceptable.
−I booked four rooms: one with a city view and three other rooms. However, we received the following: 1. A room overlooking a neighbouring window and balcony, where the neighbour could see directly into our room and they did once. The shower drain was broken, and the bathroom had a very unpleasant smell. 2. A room with a broken refrigerator and a non-functioning safe. 3. A room with only a partial window. 4. A room infested with mosquitoes which they did nothing about it. The staff were generally unhelpful, rude, and disrespectful. When I asked for the room I had paid for, I was told that a view of the neighbouring window counted as a city view. They offered to move us to another floor, but said the view would be the same. We felt unsafe and contacted Booking.com’s priority support several times, but they were unable to help. I also found mold on the breakfast bread, and my wife suffered food poisoning after breakfast on the first day. We had to take her to the hospital next to the hotel. Only a few members of staff were respectful and helpful. In addition, all the hotel brochures and information were printed in Arabic, with no English or Turkish translations. The replacement room w
احمد
沙特阿拉伯 · 情侣出游 · 2026年9月
+النظافه و وجبات الإفطار و تعامل الموظفين
abdulelah
沙特阿拉伯 · 情侣出游 · 2026年8月
+قريب من الميدان وامام الشاطئ
Saleh
科威特 · 情侣出游 · 2026年8月
+قريب من الميدان والخدمة والمساعدة ممتازه خاصة أبرار
Hassan
阿曼 · 朋友结伴 · 2026年8月
“ان لم يكن هناك مكان اقامه آخر متاح هذا الفندق يادي الغرض”
+الموقع
−المكان قديم بعض الشي مكان الفطور ضيق
“للأسف لايوجد شطاف”
+الموقع
−السعر
Ceyda
奥地利 · 朋友结伴 · 2026年8月
“Keine weiterempfhelung .”
+Das Hotel ist sehr nahegelegen am Flughafen.
−Musten eine Stunde warten bis ein Zimmer fertig war. Und das zweite Zimmer wurde erst nach nachfrage von uns einenhalb Stunden zur Verfügüng gestellt.Das Personal war sehr unfreundlich keine Entschuldigung durch verspätüng von den Zimmer und nach dem Auschecken wurde nicht mal nachgefragt ob alles gepasst hat und nicht mal auf wiedersehen wurde gesagt.Sehr entäüschend daher nie wieder werden wir dieses Hotel Buchen.
Sarah
沙特阿拉伯 · 朋友结伴 · 2026年8月
“Overall, it was a good experience and not a bad one. The best thing about the hotel is its location, as it is very close”
+The location I would like to thank Nisa Nur and Sarp from the reception, Kubra from the coffee shop, and Tayfun and Ahmet for their support and great service. They were all polite, helpful, friendly, and welcoming.
−the room is missing some basic items, such as ceramic coffee cups, water glasses, and ceramic tea cups. Room cleanliness also needs improvement. The rooms were not properly clean when we arrived, and this is an important basic service that should be provided to every guest. There is a coffee machine in the room, but there are no coffee capsules. When we asked for them, we were told that there were no capsules available. I believe this should be provided, especially when there is a coffee machine in the room. Also, there is no luggage storage room where guests can safely leave their bags. However, I would also like to mention that we had an unpleasant experience with Ebrar in reception when we arrived. Her attitude was not welcoming, and she did not explain the check-in and check-out rules to us in nice way I believe her behavior and customer service skills should be improved, especially because the front office team is the first point of contact with guests. Her English communication skills also need improvement.