+Very good!!
Daniel
美国 · 情侣出游 · 2026年10月
1.0“I will never stay at a Hyatt again.”
+The cleanliness and facility was nice.
−The staff was extremely rude, when I went to check in there was no greeting, the lady was extremely rude and told me that I needed to call to let them know when I was checking in. I put on the website when I would be there and the timeframe and met the expected deadline. I found it to be extremely unprofessional and rude.
“No sleep because of the A/C, but the room was nice”
+It was a nice room, very clean and a comfortable bed
−We couldn’t sleep because of the LOUD air conditioning unit that cycled all night. The view out our window was to the parking garage behind the building - not great.
+comfortable and good location for walking downtown
Gabriele
意大利 · 家庭出游 · 2026年9月
9.0“Stop & Go”
+Comfort e letti molto comodi
−Nulla
“Excellent.”
+Well designed modern decor.
−Having to leave. Lol
“The location is really great, and you have everything a traveling person needs.”
+The Front desk people were so great as was Booking.com, because when I found I was too uncomfortable as a severely handicapped individual, they allowed us to cancel our second night reservation, with no financial penalty. I wish that more hotels understood that handicapped people don't travel, because very, very few hotels can accommodate a severely handicapped person such as I. There is a lift to take a handicapped person from their wheelchair into the hot tub, but no lift to take me from my wheelchair into my bed. We need certain equipment to help us access the shower also. In all, it might cost the hotels like Hyatt, at the most, $10,000, but it would bring you a whole part of society who isn't travelling but would like to!!
−Lack of the real facilities a severely handicapped person needs in order to travel comfortably. A stool in the shower does nothing for a really handicapped person. We need roll-in shower chairs, and a lift to take us from the bed into the shower chair, so we can roll into the shower, and back out to the bed, where our family can help us dress.
Kimberley
美国 · 情侣出游 · 2026年8月
10.0“Many thanks for the staff hospitality”
+Excellent breakfast with many options. The king size bed was very comfortable!
+Staff was friendly. Good location.
−Hallways were never vacuumed during our 4 days. Trash piled up each day in the hallway.