leina soranlly
哥伦比亚 · 家庭出游 · 2026年10月
+I highly recommend this hotel! The room was big, had a great window, and the staff was excellent. Both breakfast and dinner were also very good. Additionally, the hotel is well located in a very peaceful area. We had a wonderful stay!
−The water was not good
JAFFAR
阿拉伯联合酋长国 · 家庭出游 · 2026年7月
+All staff was good
−The property
Přemysl
捷克 · 朋友结伴 · 2026年2月
+Nice hotel for this value. Close to nix rooftop restaurant
−For some reason hot water doesn't work. Blanket inside bedsheets was dirty.
−I booked a room at this hotel three months in advance, with multiple confirmations and ongoing communication via WhatsApp leading up to my arrival. On the day of check-in, I even messaged them to confirm everything was set,no issues were mentioned. Upon arriving, I was shocked to learn that my reserved room was no longer available due to overbooking. They only disclosed this in person at the front desk and offered to relocate me to another hotel instead. There was no prior warning, apology, or attempt to honor the original booking despite my advance payment and repeated confirmations. This experience was extremely disappointing and disruptive, especially after such long notice and communication. It feels like reservations here aren't reliable,guests risk having their rooms sold out from under them without notice. I strongly advise others: Do not consider your booking truly confirmed with this property. They may overbook and fail to honor reservations, leaving you to scramble upon arrival. Potential guests should be very cautious or choose elsewhere.
Anirban
印度 · 情侣出游 · 2026年2月
“Pleasant stay at the Hotel Maple Ridge with excellent service and sumptuous food.”
+Very good location, big rooms, well appointed accommodation and warm comfortable hospitality. Breakfast buffet is very filling and lunch service was excellent. Shoutout to the hospitable service by both the lunch server, Sachin and the breakfast service person.
−Cleanliness and maintenance of fittings and furnishings inside the room should be improved for longevity of premium look and feel.
+It was pleasant stay at maple ridge, and staff was supportive and professional. House keeping staff was good too. Room was specious and washroom was clean. Breakfast was delicious and service was good. Location was perfect near to Taj Mahal. We would like to come again soon. Thanks everyone to give us a good service extremely happy 😊
Martine
英国 · 独自出行 · 2026年1月
+Nice hotel, staff very accommodating. You can walk to the Taj in around 30 min or uber in 10.
−I stayed in January so it was cold in the evening, they do not provide heaters but gave me an extra blanket, so early night for me however, dreadful nights sleep. My room was near reception and the staff were shouting to one another all night. Fell asleep about midnight and was woken by staff voices at 5pm. I would stay again, just not on that floor
“Overall, it was a pleasant stay.”
+Spacious and clean rooms. Good Location, quite close to the Taj Mahal. Lots of restaurants and dhabas nearby for food options. Reception staff was friendly.
−The property was a little old and could have been better maintained. Reception staff was helpful in suggesting commute options within Agra, however price quoted did not fulfill 'value for money'.
Melissa
意大利 · 独自出行 · 2026年1月
“C’é di meglio!”
+Struttura semplice e funzionale. Consiglio per 1 notte non di piu! Lo staff é gentile!
−Le mie lenzuole erano sporche e ho chiesto di cambiarle (l’hanno fatto subito!). Nel bagno non c era acqua calda ed era sporco. Struttura molto antica. Per il prezzo pagato si trova assolutamente di meglio!
Forsaken
印度 · 家庭出游 · 2026年1月
+The staff was well mannered & courteous but not very helpful
−The room was big but there were lots of mosquitoes and the TV was not working too. The room was on the 4th floor but the lift was not functional as well.