E3182IPmarcb
家庭出游 · 2023年8月
“The best family hotel in the Oetz region”
+This is an excellent hotel for families or those heading off for walks in the mountains. I have been to this valley 12 times now and stayed at the Waldhof many times. It is still run by the same family and all the staff make you feel very welcome. My son loved the new giant water slide and playing ping pong. Also, they were more than happy to give him something off menu if he didn’t like what they offered. I would rate it the best family hotel in the Oetz area.
+Familienfreundliches Hotel, sauber, reichaltiges Frühstück
davidsA711RI
家庭出游 · 2022年9月
“Best ski holiday accommodation we’ve stayed in”
+We had a fantastic ski trip staying at Hotel Waldhof. The apartment we stayed is was perfect - amazing pools, sauna’s, super friendly staff and great food. The skiing in the area is also great - lots of resorts nearby. We are booked to go back again at Christmas we enjoyed it so much.
“Large apartments, but not welcoming service and terrible food”
+We spent 4 nights at the Waldhof with a large group. Unfortunately, we were all disappointed. The apartments were spacious, and the outdoor pool is nice. The rest of the experience was far below 4-star standards. The manager was unfriendly and clearly expressed her annoyance when there were any special needs or requests. There was no feeling of welcome or hospitality. The facilities are dated. There are no shower curtains on the showers, so there is no way to shower without getting the whole bathroom wet. But the most difficult of all was the cuisine. The food was terrible. One night was a pasta buffet that my 10-year old daughter would have done a better job with (and that she wouldn't even eat from!) - dried out cubes of lasagne, 3 different kinds of pasta covered in oil in the steam table next to 3 unappetizing sauces. Not what I would expect as a main course from a 4-star hotel, or even a 3-star hotel for that matter. There was a salad buffet every night as a first course, and it had about the same level of food and variety as in a super market buffet. Two nights the kids' menu was fried foods straight from the freezer, with no veg - nuggets, fish sticks, 'smiley' potatoes. And
radika_13
俄罗斯 · 独自出行 · 2019年3月
“Lacks comfort they market”
+In general the stay was ok. Please be aware that WiFi is not working as promised. The bandwidth of 1Mbps is at 40-48% capacity and makes your internet access barely possible. Also, no shampoo in the shower. No drinking glasses in the room. Other then that - all good. Special recognition goes to servers in the canteen. Inessa was great!
+Great Alpine hotel with nice, clean with semi-firm memory mattress in the rooms. Good service by the staff
“Gutes Hotel mit zentraler Lage im Ötztal”
+Mit seiner zentralen Lage, nur 10 Gehminuten von Ötz und der Seilbahnstation sowie mitten im Ötztal bietet das Hotel einen guten Ausgangspunkt für alle Aktivitäten. Das Hotel ist sehr gepflegt und sauber. Mit dem neu eröffneten Außenpool bietet es neben der Saunalandschaft eine weitere neue Freizeiteinrichtung. Die Größe der Zimmer ist ausreichend - nicht riesig aber OK. Das Personal ist sehr freundlich und hilfsbereit. Das Essen ist abwechslungsreich und sehr gut - eine Mischung aus Buffet zum Frühstück und Service am Platz am Abend. Für ein "ausgezeichnet" fehlt allerdings manchmal der letzte "Pfiff".
travel-yapper
英国 · 情侣出游 · 2017年12月
“2 star. don't bother.”
+Don't bother. Located on a busy main road. Hotel very hot. Can't open window due to noise from the road. Room (Jnr Suite) not as advertised online on booking websites. Wifi breaks every min. Poor quality breakfast and no waiters around. no bathrobe, no slippers, no tea/coffe or water in the room. 2-3 star in reality. Their idea of customer service is sarcasm and laughing and arguing with their guests. Don't bother. restaurant for dinner ok-ish.
Mightymark9
商务出行 · 2017年12月
“3-star mentality”
+Ample parking big room and nice pool. The light bulbs never exceed 30w so all is dim. Supposed to be 4 star but the orange juice at breakfast is cheap fake, you are charged for a simple glass of tapwater and again if you want to use the pool. Wifi barely works. Why not charge us for the heating too? And the view?
“Great Service, Great Food, Very Comfortable”
+Our stay here was only for one night, but it was very enjoyable! We would have stayed longer if we could've. Great service! We checked in at about 7:45 pm after a long day of driving and hiking, the front desk ensured we had a table prepared for dinner (which was supposed to end at 8 pm). The waiter was incredibly pleasant, despite us showing up late, and when he found out I was vegan he accommodated a whole 5 course meal for me! The food was amazing! The wine was excellent - we had a bottle recommended by the waiter, I can't remember the name of it. The friendly service topped off the whole experience. We also received some assistance in picking our hike for the next day from the lady at the front desk. The room was comfortable, clean and quiet. I would love to return here some day!