“サービス精神は低い”
+エレベーターから降りようとすると従業員が先に乗り込んでくる。それが複数回別々の従業員であり、自分の業務だけ優先かとあきれた。 朝食が7時30分からとなっているがしばらくたってからレストランに行っても準備中だった。ナイフ、フォーク、スプーンもいちいち要求しないともってこない。コンチネンタルでもトースト以外はインドカレーだけだった。 翌日も同じ時刻にレストランに行ったが今度は各テーブルにナイフ、フォーク、スプーンがあらかじめおいてあった。しかし メニューは前日と同じだった。
“The service was quick.”
+very good
“Bel accueil et chambre propre”
+Nous sommes resté qu'une nuit mais tout le personnel croisé était gentil et avait le soucis de bien nous servir, chambre propre et lit confortable. Un hôtel pour les voyageurs à petit budget et les travailleurs,
“Great Hotel nr to Thiruvananthapuram Secretariat”
+Had three very pleasant nights. Hotel restaurant is excellent with a good variety of options. Hotel staff excellent. Hotel room had a very nice view of Thiruvananthapuram itself. Very good value considering rate, however because the hotel is new many of the rickshaw drivers do not know its location - They may need a little help despite the hotels very central location.
“Good location but so so room facilities”
+The location is very convenient, close to shopping area n some nice restaurants. The staff were helpful and kind. However, the internet was slow and unstable. The bathroom in our room was leaking (not serious ) n had some unpleasant smells. For us, it was an ok stay coz the room rates were not high.
“Nice enough - no problems encountered”
+My daughter and niece stayed there for two nights - I was pleasantly surprised that they did not report any inconvenience or problems, which in itself is a big compliment.
+The room was clean and comfortable. Bathroom was good and shower worked OK.
“A clean and comfortable room in a good location.”
+We were due to only stay a couple of nights, but extended our stay. We were both very ill with the flu, which had nothing to do with the hotel, we caught the bug on the flight over. As the hotel room was very clean and comfortable, we extended and recovered! A lovely stay. Close to shops and hotels that do have bars if you wanted an alcoholic beverage. We eat in the restaurant a few times and were always happy with the meal. We would recommend this hotel whilst staying in Trivandrum.
“Would not stay here again”
+Only hotel in Kerala / Tamil Nadu we weren't helped with our luggage. Struggled to squeeze in with our bags past the cars parked right up to the doors. Daytime reception staff unwelcoming, unfriendly & disinterested. Housekeeping trolley unattended in hall with labelled room keys on show. Bed sheets so stained we slept in our sleep sheets. Took 3 calls to reception to get a single toilet roll for the bathroom. Evening staff a bit friendlier. Noisy night's sleep as rooms not soundproofed. Hard to get breakfast, but morning staff friendlier. Gave us another guest's bill on checkout.
“Centrally located, clean and friendly”
+Good hotel, Well located, friendly manager and staff