Catherine
英国 · 独自出行 · 2026年11月
“Small boutique hotel with class”
+The customer service team, Julian, Ana and Gabriel were exceptional in the service they provided. They are the heartbeat of the hotel. Toiletries and a little extras were provided. Streaming platforms on the TV made staying in entertaining. The bed was comfortable and breakfast was bespoke. Overall I liked the ambience of the hotel.
−The room is on the small side.
+Das Personal war extrem freundlich und hilfsbereit.
reginacuevas6
墨西哥 · 情侣出游 · 2026年9月
“Recomendable y agradable”
+El personal maravilloso, desayunamos y la comida esta deliciosa, habitación cómoda y bonita.
−La alberca podria estar más limpia y había una falla en el lavabo, nada que no se pudiera arreglar. Lo recomiendo mucho.
Georgina
墨西哥 · 情侣出游 · 2026年9月
“¡HOSPEDAJE CON CONFORT Y ESTILO!”
+REl hotel esta muy bonito. Buen gusto en la decoración, instalaciones cómodas y nuevas.
−La conexión al Wi-fi no era muy buena.
Selene
墨西哥 · 情侣出游 · 2026年8月
+Muy bonito, la atención de 10! Me encantó TODO!
Dozvan
德国 · 独自出行 · 2026年8月
“Please someone remove the 5 stars from this listing”
+The staff is really nice The bed is comfortable They got european electrical sockets
−The fotos are misleading, the pool is filthy and disgusting without chloride etc The hotel only has a restaurant thats open until 4pm and no room service afterwards or other ameneties. How can this have 5 stars??? They have multiple big hotel chains next to them and all of them are the same price with much better ameneties The AC in the room is incredibly loud! I put it on the lowest setting and couldnt even hear the TV! The wifi did not work and they had to get me access to a special wifi connection The office chair is really unpleasant and the desk as well for work. The shower takes 5mins to get hot
Giulianno
墨西哥 · 情侣出游 · 2026年8月
“Un sueño”
+Todo excelente me encantó todo
“Very good experience”
+The room was comfortable and the staff was super helpful and there was someone who spoke English and Spanish. The restaurant was delicious and overall we had a good stay. They also held our bags when we checked out u til it was time for us to leave.I would book again.
+Impecable limpieza Excelente atención del personal, Su gerenta muy amable y atenta a nuestras necesidades Buena ubicación céntrica.
Andtdc
意大利 · 情侣出游 · 2026年1月
“Overall, the stay was unacceptable due to a late check-in, lack of assistance, excessive noise, and”
+staff was kind
−The check-in was delayed by two hours, and the general manager did nothing to resolve the issue. The room is extremely noisy: every time someone in the adjacent room uses the bathroom or flushes the toilet, everything can be heard. The view from the room is depressing. It is not possible to open the window, and the hotel is very noisy overall.