Crina
意大利 · 情侣出游 · 2026年10月
+La stanza era bella il frigo bar orribile vuoto e spento .. sprecato due bottiglie di vino buono pagate tra l'altro parecchio in struttura
−Il personale orribile...hanno provato a darmi una stanza con due letti separati nonostante io avevo prenotato e pagato una con letto matrimoniale
HELEN
瑞士 · 情侣出游 · 2026年10月
“A fabulous long weekend - we will be back!”
+The location, facilities, staff and food were all amazing and made for a fabulously relaxing long weekend break. We had expected to eat out at least one evening, but didn't need to.
−The only minor improvement could be the breakfast, where we missed some items such as natural yoghurt. However, Italy is not renowned for some Northern European breakfast tastes.
Michèle
法国 · 情侣出游 · 2026年10月
+Le personnel très désagréable
−Aucun bonjour et ne cherche pas à vous comprendre si vous ne parler pas anglais aucun effort pour les français j ai fait les deux hôtel du groupe c est identique je n y retournerait plus jamais
Frédéric
法国 · 情侣出游 · 2026年10月
“Magnifique séjour en bord de lac”
+La situation, la vue en bord de lac
−Les bateaux trop proches de la zone de baignade du lac
Philippe
法国 · 家庭出游 · 2026年10月
“Confort et nature.”
+Très belle vue sur le lac dès le petit déjeuner sur la terrasse au pied du lac.Hotel et personnel très agréable, soucieux de faire plaisir aux clients en satisfaisant leurs désirs pour un séjour confortable.
−L eau de la piscine est froide. Le prix du parking est un peu cher.
Serge
法国 · 情侣出游 · 2026年10月
“Très bien”
−Le parking trop petit et très difficile pour se garer
Predrag
塞尔维亚 · 家庭出游 · 2026年9月
“Perfect hotel for romatic trip”
+This is one of the most romantic hotels I had seen in my life. It is perfect to vostit with your wife. Beach is one of the most beautiful i jave seen on the lake and it is alao very clean. I hope we would come agagin in your hotel soon.
“Very beautiful clean hotel, very relaxing stay and super clean”
+Location was perfect Stunning views and super clean hotel
−Needed more hot food for breakfast and free water at least in the room
“Service well below expectations, focused on large tour groups NOT individual travelers.”
+location and view of lake from our room, nice outside balcony
−For a supposed luxury hotel (at luxury prices) the service was well below expectation: 1) the front desk staff were less than helpful, acted like they were doing us a favor to answer any questions, 2) hot tub in health spa was 'cold' even after we reserved a time the night before, 3) there was no food or drink service at the beach or pool (dirty glasses and plates were left around the property, 4) The bottom rungs of the ladder leading from the lake onto the dock were slimy and extremely slippery, creating a significant safety hazard, 5) Our internet service was blocked because of a daily data limit, 6) Most concerning was our experience at checkout. We were asked to contribute additional money for staff tips. Although we were told the contribution was optional, my wife felt uncomfortable declining and felt compelled to pay approximately €125. Based on our subsequent research and conversations, we are concerned that this request may have been directed particularly toward American guests. Tipping in Italy is generally discretionary and not an expected practice in the manner presented to us. We found the request inappropriate and uncomfortable, particularly at the conclusion of an al
Wassim
意大利 · 情侣出游 · 2026年9月
−Di seguito un punto riguardante il settore in generale e non unicamente specifico a questo Hotel. La pratica diffusamente in uso ormai di includere nel conto un addebito (non obbligatorio) di almeno il 5% di mancia è sgradevole e scorretta. In alcuni casi il Point Of Purchase (ristorante/Bar spiaggia/Lounge Bar/Front Desk) avvisa dell'inclusione e specifica che si può chiedere lo storno, cosa che non vorrei fare in quanto di sgradevole apparenza, in altri non viene detto e ci si trova a dare 2 volte la mancia come mi è capitato al Bar della piscina/spiaggetta. Trovo sia un forte ricatto psicologico ed in alcuni estremi casi una probabile forma di "appropriazione indebita" seppur a fine benevolo come la mancia al personale. La mancia non può e non deve diventare una forzatura e non deve e non può diventare un obbligo come in alcuni paesi anglosassoni dove lo stipendio del cameriere è fortemente influenzato dalla mancia ricevuta che peraltro è dovuta.