+Room beds clean. Clean room very satisfied. Air conditioning very good. TV connection problem. Bathroom need improvement. The doors and tiles require little improvement. Shower taps not working properly. Washbasin stopper not working.
Thangarajah
家庭出游 · 2025年9月
+Only good thing is, you can do early check-in for an extra fee, around 1/3 of whatever you paid for a day. Normal check-in time is 2pm, but I checked in at 4am by paying extra. Furniture, carpet and building look very old. Staff were friendly. They lock the hotel main door at 10pm and open at 6am. You need to call a mobile number to ask them to unlock the main door. They answered my 6th call when I called them while I was standing outside of the hotel. No shampoo or shower gel provided by the hotel, but you could buy them from the nearest supermarket that is found next to the hospital. Did not find any bin in the room, and the carpet was very dirty with lots of marks on it.
+Shops nearby
+This property was advertised as breakfast included. that's one of the reason i chose. It was limited to bread, butter, marmalade and an omelet. Wery disappointing. The bathrooms looked very old and not cleaned properly. Other than the house keeping staff and door man, no one bothered to ask how our stay was. Will not recommend this hotel to anyone.
+Place was okay people and service good! Was a lit loud during night but it calmed down after 1.30am
+In a great location, need to improve room and bathroom quality
+In a great location
+It was amazing. Very good hospitality. Easy access to bank eat and drink places. Hotel has its own Restaurant. But eating in is very expensive. Preferred other restaurants close proximity.
+I found the Hotel is very convenient for everyone. Housekeeping staff are w friendly & helpful. Reception staff not so friendly with everyone only known people but I am glad it is very Trustworthy Hotel.
“Horrible Sapphire Colombo Hotel”
+The only pros is the location. Rest all are cons only. Small small insects, cockroaches freely roaming in the room and bed and it seems bad smell has been there for several years. The condition is horrible. The receptionist was totally unfit for that job. He tried to do his side business from their guests. Overall no value for money and I dont recommend.