+Staff are excellent customer services but Facilities very poor
Nattapume
泰国 · 家庭出游 · 2023年9月
9.0“Superb”
“Superb”
“Good”
+You 💞 is the best of luck to you ok 🙏❣️
“Basic but perfectly good.”
+Helpful, friendly staff. Large bed. Breakfast included.
−Noisy at night, dogs barking and backup generators running, even while wearing earplugs
Mehmet
土耳其 · 独自出行 · 2023年4月
10.0“super acconıdation and very friendly, helpful staff”
+perfect hotel definetely recommended
−nothing
Jintana
泰国 · 朋友结伴 · 2023年3月
9.0“Superb”
Myoaung
美国 · 家庭出游 · 2023年2月
10.0“Exceptional”
Michelle
以色列 · 情侣出游 · 2023年2月
4.0“Bad service plus a scam overshadow the great points that this business offers”
+The room was spacious, well maintained and very clean. All room facilities were exactly what needed. The breakfast was outstanding! Very tasty, fresh and with good variety.
−The prices in the room service menu are in Kyats and in USD. On our last night we came to settle the bill and pay cash Kyats for the dinner we ordered to our room few nights earlier. The hotel asked to charge us about 3 times more than the Kyat prices in the menu. The front desk clerk claimed that the price for locals is the one in Kyats, and the price for foreigners is the one in USD (which is much higher when converting the currency), disregarding in which currency you pay the bill. We refused to accept such policy as it was not mentioned in the menu and we were not notified about that at all. After consulting the management by several phone calls, the clerk insisted that such policy is mentioned on the minibar fridge in the room. I asked them to show me that. One of the hotel team members escorted me to the room to show me the policy written on a tiny tiny text on the fridge, but the text was about the drinks of the minibar but nothing about the restaurant. In any case you can't apply policy that is written in a place easy to miss to a menu which is in another place. After the front desk team realised that this lame trick is not going to work on us, they unwillingly apologised a
Huang
澳大利亚 · 商务出行 · 2023年2月
10.0“Exceptional”
+Breakfast is great, and they have many traditional Burmese dishes for you to enjoy. The room is spacious and relatively clean.
−The cleaning staff made lots of noise when cleaning other rooms (I spent a week at this hotel and they seemed to play while working, oh kids...)