Federica
意大利 · 朋友结伴 · 2026年11月
+Location in mezzo alla giungla e vicina al bellissimo sito archeologico (anche se per comprare i biglietti indietro verso il centro di Palenque). Caserta bella e pulita. Ottima biancheria.
−Piscina scadente. La nostra “suite famigliare” proprio attaccata alla reception/ristorante rumoroso fino a tarda notte, e al mattino presto (giardiniere che taglia l’erba alle 7 del mattino davanti alla finestra). Rifacimento stanza molto gradito, ha stupito che invece non siano state pulite le stoviglie. Il personale della struttura fornisce poche e incomplete informazioni turistiche (per esempio sui transfer da Palenque a San Cristóbal).
“Amazing, a great location to stay”
+Great location, staff very accommodating. Howler monkeys overhead created a great experience
−There were some ants in my room but to be expected as you’re in the jungle
Sandra
法国 · 朋友结伴 · 2026年10月
“Excellent hotel dans la jungle !”
+Le cadre est magnifique et tout était parfait, y compris le logement non climatisé. Le personnel est très accueillant, à l’écoute et toujours prêt à rendre service. Nous avons également testé le massage, proposé à un prix très abordable. La masseuse est très qualifiée et nous avons adoré ce moment de détente ! Côté restaurant, les cocktails sont excellents et les plats très bons. Un hôtel qui offre un excellent rapport qualité-prix ! Nous recommandons vivement cette adresse. 😊
Stefano
意大利 · 情侣出游 · 2026年10月
“Esperienza bellissima”
+Atmosfera fantastica
−Poca luce nella camera capannina
Robin
比利时 · 情侣出游 · 2026年10月
“Maya bell”
+De liggen van het hotel was geweldig op wandelafstand van de pyramides en de service voor let ons in alles verder te helpen was perfect zelf met de taal barrière. De kamers waren heel netjes en werden elke dag mooi gepoetst we vonden het spijtig dat we er maar 3 dagen bleven wegens we op doorreis waren.
−Niets voor ons was alles perfect
Lluvia
意大利 · 朋友结伴 · 2026年10月
+Bella esperienza sofgiornare in mezzo alla selva con il sottofondo musicale degli animali (uccelli vari e scimmie urlatrici).
Raúl Arregui
澳大利亚 · 独自出行 · 2026年9月
“Beautiful stay in the jungle”
+The place is in the jungle, inside the heritage protected forest, and a short drive from the entrance to the archaeological area of Palenque. The hotel has cabins that look like mayan bungalows, but inside they have all the comforts of the best hotel rooms. The forest around the hotel is full of huge trees, flowers, and even black monkeys. They have a great pool, restaurant and bar !!! We loved our stay at MayaBell
−The wifi in our bungalow didnt work well, but the wifi inside the lobby and restaurant it was perfect.
Alan Christopher
英国 · 情侣出游 · 2026年8月
“Far from deluxe. Rude staff. Dirty pool. All about tips, tips, tips...”
+Pros- • Beautiful jungle setting • Communal areas are well presented • A small resort
−Cons- • We paid for a deluxe room, and it didn’t feel deluxe, in fact it felt basic • There was no TV • The pool was dirty and full of dead insects, leaves, etc. Also, a weird colour - not been cleaned for a LONG time! • They let the locals come and use the pool, even if they are not staying there. So, one day we went to the pool to find local family playing their music loudly, leaving their rubbish around, being loud in the pool, taking up all the tables. We complained and they quieted down. There was then tension between them and us, dirty looks etc, but these facilities should be reserved for staying guests only - ridiculous! And pretty poor in terms of security too. But as they are a resort with paying guests this should not be happening! • The staff are attentive because its all about the tips- they even put a suggested amount to tip on your bill! • We found one of the receptionists (Elisbeth) to be surly and we got the sense she was saying things about us in Spanish to her co-workers as they laughed while looking at us. We complained about her. • The resort’s one restaurant becomes tiresome after eating there for several days. The food is not good enough or varied enough for
Carlos
墨西哥 · 情侣出游 · 2026年8月
“regular”
+que hay mucha calma, muy tranquilo
−se fue la luz y no tienen planta, no se podia dormir por el calor
ORTIZ NUÑEZ
西班牙 · 独自出行 · 2026年8月
−Había muchos bichos peligrosos en las habitaciones.