NATALIEMICHELE
家庭出游 · 2025年10月
“My favourite hotel in the south of France”
+We stayed here as a family of 4 as needed a place to stay for a wedding in the area and we were blown away by the friendly staff and loved how this felt like a “home from home”. We have family in the area so we visit the south of France often. I will now always book to stay here going forward as it was a fabulous stay. Rudolph was very helpful to us during our stay and the spa is absolutely AMAZING! I wish they allowed children in here so I could enjoy it with my family. The only thing I would change about this hotel is making the outdoor pool heated as it’s freezing. If this was heated then this place would be perfect. We missed our flight home due to an iron man event at nice airport making getting in the airport extremely difficult so we returned back to this hotel. I’d like to say thank-you to the whole team for making our vacation here so wonderful and I will be returning next year and every year going forward now. Can’t wait to return. See you soon!
+Beautiful hotel with stunning views. Very helpful and attentive staff.
+Insane views of the sea, would stay again.
“Unhygienic Room and Poor Service”
+I had a very disappointing experience at this hotel in Èze. Upon arrival, I found a serious ant infestation in my room , they were everywhere, even inside my personal belongings and shoes. I immediately reported the issue to the reception, but the staff informed me that no solution was available until the next day. This made the room completely uninhabitable for the night. I expected better hygiene and customer service, especially for the price paid. Unfortunately, no compensation or refund was offered despite clear evidence of the problem. I do not recommend this hotel based on my experience.
“Dirty room”
+I stayed at Les Terrasses d’Èze and had one of the worst hotel experiences I've ever encountered. The room I was given was disgusting , there were ants all over, and the overall cleanliness was completely unacceptable for any hotel, let alone one claiming to be 4-star. I immediately reported the issue to the front desk, but was told there were no other rooms available and no solution was offered. I was forced to stay the night in a filthy, unhealthy environment because every other nearby hotel was fully booked late at night. The staff showed no sense of urgency, no apology, and no effort to make the situation right, either during my stay or after. I later disputed the charge through my bank, but it was denied simply because I stayed the night , as if I had a real choice. If you care about cleanliness, basic hospitality, or even the minimum level of health safety, I strongly advise you to avoid this hotel. For a place charging premium prices and presenting itself as a luxury property, this experience was absolutely disgraceful.
DS_STP2018
情侣出游 · 2025年10月
“Excellent stay, beautiful views”
+We stayed only briefly at this hotel in late September, 2025, but absolutely loved it. The service was incredible and the views from the cliffs were absolutely spectacular. Our special thanks go to Negin, who was so attentive and friendly throughout our stay. Merci Negin! We will be visiting again for sure. Darius
Isabelle Caroline
家庭出游 · 2025年10月
+The view from this hotel is incredible, but it is very remote from everything. Someone sent me a package at the hotel for the day I checked-in, and no one ever told me. I found out after I checked out. I hope the hotel sends it to my next destination.
+Beautiful hotel - with nice view and cozy rooms with relaxed atmosphere ! Will highly recommend !
+Nice room, really fantastic view, great grounds Spiral access for a big car a real challenge. Dinner let the hotel down in quality and the waiters attitude
+Hotel is very nice, on site restaurant. Good breakfast. Our room was nice and clean. Shower had some mold. We enjoyed our stay.