+Love the room. Very clean
+Terrible experience! The room had a TV, but there was no remote. When I called customer service, they told me the TV didn’t work and were completely unwilling to help. The room smelled bad and had little flies everywhere. The bathroom was filthy, with cracked and missing tiles, peeling paint, and no hot water at night. Everything felt old and neglected. We didn’t feel comfortable at all and even preferred using public restrooms instead of our own. I know it’s a budget option, but this was beyond unacceptable. Save yourself the hassle , don’t stay here!
+The window was broken and would not open, room was very stuffy. Shower was inconsistent temperature and water. It is an old property and we knew that but is was rundown and the electricity didn’t work for about a half hour during check out. The stairwell was pitch black. Would not recommend.
+Television not working, noisy place to stay cant take a good rest.
+Very attentive staff, room was clean, very centric. Provided late checkout at no additional cost. Just know you will have to walk through an alley where the dumpsters are. Not a pretty sight if you care about this. In the picture when booked, it showed a different apartment. So, it was a surprise.
+It's not a fancy hotel by any mean. It's in a very old small building right in the middle of old Quebec, so the room is old. But the room was clean, with clean beds and mattresses, and clean bathroom. Only thing I wanted to be improved/fixed was 1. The light on the 3rd floor was off, so it was dark and quite dangerous to go up/down the stairs. 2. Too few wall outlets. I was able to find only one spare outlet to plug in my phone charger in the bedroom. Other than that, communication was quick, location is unbeatable, parking is convenient and just across the street.
+The facility fit perfectly to the location Very convenient, if you’re looking to stay within the old city
+Very convenient to everything old Quebec has to offer
+The location is perfect, just a 10 minute walk to Chateau Frontenac, but having to walk up 4 floors, the last with no handrails, was a safety risk for anyone over 60 or mobility issues. The room was tiny and bed pretty hard.
+Very confusing to get to. We were not sure which door to go to. The stairs to get to the 3rd floor were very saggy and seemed very unsafe. No privat le bathroom, no free parking, window that was not closing properly, sheet that were partly stained. It feels like it was definetly lacking maintenance and care. The only thing it had going for is the location in the middle of old quebec and very walkable from the touristic area.