+Holistica was wonderful. It is not near to walk downtown or the beach area. If you plan to stay there and not venture out it is a great experience. If you want to spend more time in Tulum, you will need to rent a scooter or car.
+Excellent!
+Incredible place. Just incredible.
+We had a great 7-day stay at Holistika for our Valentine’s trip. Check-in was smooth, but we recommend accepting help with bags as the rocky pathways are uneven. Our room was beautiful but lacked storage. The pools were private and relaxing, though seating was limited. The property is open to the public for dining and classes, creating a nice mix of tourists and locals. Yoga classes were more advanced than expected, and the shalas lacked bolsters and had an unpleasant smell. However, the sound bath in the domo was incredible. Our couples massage was amazing, and the pottery class with Patty was a highlight,our shipped pieces arrived intact except for one break. Tierra had decent vegan options but often ran out of items, while Y-om Y-om’s vegan gelato and snacks were excellent. A downside was finding fire ants in our packed clothes on the last day. Despite this, we had a memorable stay!
“Unchecked Hostility Toward Guests”
+It was a beautiful hotel, but I was not pleased with the staff. One of the wellness workers, Valentina, bumped into my group members multiple times. We are all black women, and I don't want to say it was racism, but I added our race for potential context. I went up to the wellness department and asked that she say "pardon" the next time she sees someone in my group instead of carelessly bumping them. She did not take my complaint seriously, laughed a little, and gave me a flippant apology. I let the manager know what happened, and asked what the procedure would be. She said she would ask Valentina what happened, but I noticed the manager didn't bother to take a report from members in my party who had this experience.
+Holistika was a beautiful experience. I loved the yoga classes, beautiful large rooms, hammocks, ceremonies and activities. The pillows in the rooms were a bit too high which strained my neck. And the restaurant staff should definitely be better trained for more efficient service.
+Everything about this place is Magical!!
+I love the vibe of this place!
+I always stay here, and it never disappoints. Although construction in La Valeta is constant, it seems much quieter on the premises. It is always well-kept and has excellent activities; I can't recommend it enough. The only minor negative is the $4 charge per coffee pod in the room. At $150 a night, it is a little egregious, but you can walk to the restaurant and get it cheaper.
+What a magical experience! Felt restored and rested almost right away. The room and pool area were gorgeous. Treated myself to a cranial sacral message that was incredible. Everything was great with many special touches