+The room I stayed in was absolutely sad. The bed sheets and pillow cases were washed but still had dirty stains. Washroom had sewage smell from the drain. The tv had nothing on it. Moreover there was so much noise coming from ppl on the floors past 11 pm. Staff were really amazing people. Place needs major upgrades
Sanije
英国 · 独自出行 · 2025年8月
10.0“We recently stayed at this hotel and were very impressed with the staff’s kindness and professionalism. When we arrived,”
+We recently stayed at this hotel and were very impressed with the staff’s kindness and professionalism. When we arrived, there was a misunderstanding with our booking - the family room we booked was listed for 6 people, but it turned out to be smaller than expected. The staff handled the situation perfectly. They kindly offered us a second room for only £90, and when we explained we were happy to stay together in one room, they allowed us to keep the other room free of charge. Their flexibility and helpfulness made our stay stress-free and enjoyable. Thank you to the amazing team for going above and beyond - we really appreciate it! Highly recommended for anyone looking for friendly service and great hospitality.
−Everything
Kamel1995
波兰 · 家庭出游 · 2025年8月
10.0“Idealnie !”
+Wszystko perfekcyjnie, pokoje czyste i w wysokim standardzie dodatkowo bardzo duże śniadanie polecam ! Obsługa przemiła
Gianpaolo
意大利 · 朋友结伴 · 2025年7月
10.0+Tutto , struttura nuova e confortevole, abbastanza vicino al centro città
−Nulla
“Notre réservation pas reçue par l'hôtel...”
+Apparemment l'hôtel n'a pas reçu notre réservation de la part d'Hotel.com A notre arrivée, l'hôtel étant complet, nous nous sommes retrouvés dans le bâtiment annexe en cours de rénovation, dans une chambre sans prise de courant près du lit (pas encore installées), des tâches de joints de carrelage pas encore nettoyées, vue sur un parking en terre avec des chiens qui ont aboyé toute la nuit (mauvaise isolation phonique) et un climatiseur juste en face du lit qui nous soufflait directement dessus. Cela dit, le personnel a été adorable et a fait son possible pour nous trouver au moins une solution pour dormir. Ils nous ont prêté une rallonge électrique et nous ont préparé un petit-déjeuner pour 7h20 alors que l'heure normale est 8h, car nous avions une excursion de prévue. Il nous est donc difficile de donner un avis sur les chambres du bâtiment principal puisque nous ne les avons pas vues. En conclusion, même en réservant sur ce site, contactez toujours l'hôtel pour vous assurer qu'ils ont bien votre réservation!
Paulius
立陶宛 · 家庭出游 · 2025年4月
10.0“Exceptional”
Denis
科索沃 · 家庭出游 · 2025年2月
10.0“Exceptional”
Darius
英国 · 独自出行 · 2024年11月
10.0“A convenient and cosy place for my services.”
+I enjoyed the environment and atmosphere of the hotel along with the services that this hotel provided me. I enjoyed my week long stay and this place has provided me with a lovely view that only Albania’s cities could provide me with.
Dorina
阿尔巴尼亚 · 朋友结伴 · 2024年10月
10.0“I really enjoyed my stay at the hotel, and I would definitively go back :)”
+It is well situated in the city , close to the castle,lake and only a few minutes from the city center. The rooms were clean and well furnitured. The rooms carpet was subsituted with parquet which was clean and gave the rooms a whole new view 🥰
−Nothing
+Service was impeccable, They are really helping and kind. Mainly we felt a mothers love in their morning breakfast. Will be back there.