Gökçe
土耳其 · 独自出行 · 2026年10月
“Harika lokasyon, temiz odalar ve yardımsever çalışanlar!”
+Otelde calısan herkes cok tatlıydı; özellikle resepsiyondaki beyefendilerin tümü cok yardımseverdi ve güler yüzlüydü. Check-out sonrası bavullarınızı bırakabiliyorsunuz. Odalar kücük ama oldukça temizdi. Tek problem sivri sinekler fakat onun için de size sinek kovucu veriyorlar.
“Un excellent séjour à Florence !”
+Le personnel est particulièrement gentil, accueillant et toujours prêt à rendre service. Un vrai plus : l'hôtel a des partenariats très pratiques avec les garages environnants pour gérer l'accès à la ZTL sans stress. Le petit-déjeuner est bon et varié, et la situation au cœur de Florence est tout simplement idéale pour tout visiter à pied.
−La salle de bain est un peu datée, mais cela n'a rien enlevé au confort de notre séjour.
Maria Grazia
意大利 · 独自出行 · 2026年10月
“ottima posizione”
+posizione ottima staff cordiale
−bagno piccolino ma funzionale
Melissa
新西兰 · 情侣出游 · 2026年10月
“Loved Hotel Alessandria!”
+Large, clean, well equipped room, with modern bathroom. Authentic Florence experience. Location is perfect. Staff are so friendly and helpful.
−Nothing to dislike about this property. The stairs to the tiny elevator and to reception keeps the fitness level up.
Helen
英国 · 独自出行 · 2026年10月
“A centrally located hotel with great service”
+The location is perfect for all the obvious Florence sightseeing. The hotel is very well managed. The staff are all welcoming and keen to help with eg electric kettle, restaurant and gelateria recommendations. I had the single room with separate private bathroom as a way of making this centrally located hotel affordable during the September-October high season. Some people have complained about the two flights of stairs (30 steps) up to the lift to the second floor, but you only have to do this with a suitcase up and down once each, and walking up and down all the stairs is good for fitness! Florence is such a historic city, it's nice to stay in a buildng which feels part of that history. I will return in November another year when an ensuite will be more affordable for me. The amount of repeat business was notable.
−The fresh fruit at breakfast was underripe and the muesli had chocolate in it, but everything else was very good - and the staff attentive and efficient re eg a jug of hot water for those who need more than one cup of tea.
Barbara Jane
美国 · 朋友结伴 · 2026年10月
+Staff
−No help with luggage and too small of an elevator
+staff were very nice room was clean breakfast was good
−the amount of stairs to get to your room should be more forthcoming about the amount of stairs and lack of adequate room in lift it would be nice if staff assisted with luggage especially for older guests
López Amill
波多黎各 · 情侣出游 · 2026年9月
“Céntrico a muy buen precio”
+Céntrico, cerca de todo!
−Escaleras para llegar al lobby, ascensor muy pequeño
+Staff excellent. Location superb. Comfortable room
−Nothing really
Caterina
加拿大 · 情侣出游 · 2026年9月
“The staff was very helpful, perfectional and friendly”
+The location
−Stairs elevator was to small.