Dhaval
英国 · 情侣出游 · 2026年10月
“Mid”
+Not worth the money
−Just a standard hotel not worth the money
Patrick
德国 · 情侣出游 · 2026年10月
+Das einzige gute war das Frühstücksbuffet, da es eine sehr große Auswahl hat.
−Leider, sind die Zimmer sind nicht gepflegt, schmutzig und überall ist schimmel. Am schlimmsten, war das Zimmer 622. Der Schimmel war in der Klimaanlage und im Lüftungssystem. Sobald man vom Flur in das Zimmer gekommen ist, wurde man von einem Schimmelduft begrüßt, was leider nicht so angenehm war. Immerhin waren die Leute an der Rezeption so bemüht, dass wir unser Zimmer wechseln durften. Die Lüftungsanlage war etwas besser auch wenn es nicht komplett schimmelfrei war. Leider waren die Zimmer nicht sauber. Auf dem Boden, Bettwäsche und Ablageflächen waren Flecken und etwas Klebriges. Das Personal im Restaurant könnte besser geschult werden. Teilweise hat Besteck gefehlt, Flaschen wurden nicht gebracht, Service wusste nicht was bestellt wurde... Da hatten wir in Indien schon bessere Hotels oder Homestays, wo die Zimmer sehr sauber und schimmelfrei waren. Beim Auschecken gab es Abrechnungsprobleme, weshalb es sinnvoll ist die Rechnung doppelt zu prüfen. Das hätte ich von einem 5-Sterne Hilton Hotel nicht erwartet, da man viel Geld in die Hand nimmt. Wäre super wenn das Hotel komplett renoviert wird, damit man seinen Aufenthalt in Jaipur besser genießen kann.
PARAMJIT
印度 · 独自出行 · 2026年10月
+Staff
−All good
Raquel
阿根廷 · 独自出行 · 2026年10月
“A disappointing stay that fell well below Hilton standards, with an unpleasant room, unresolved bill”
+The breakfast buffet was good, and the staff were generally helpful and courteous.
−My stay at the Hilton was worse than expected and fell short of the standards I have experienced at other hotels of the same brand. The room had a stale, stuffy smell, and the air felt heavy and unpleasant to breathe, with a smell resembling refrigerant. On top of that, there was no way to ventilate the room. The views were terrible, overlooking the road, and the location itself was in an unattractive area. However, the biggest issue was being charged twice. When I reported this, I was told that the finance team would look into it, but I checked out without receiving my money back. I later received an email stating that the refund would take 14 days, and I am still waiting to get my money back. It is unacceptable to have to chase a hotel for a refund after being charged twice. Transportation was another major disappointment. The prices were the highest I have paid in India so far, including at other Hilton properties, and the drivers seemed more interested in taking advantage of tourists than providing a proper service. They would bring guides who were primarily interested in taking me to shops, or, when I explained my itinerary, try to redirect me to tourist-trap stores where they
ARADHANA
美国 · 家庭出游 · 2026年10月
−difficult to get hold of anyone consistently at hotel. was told different things regarding points and while i couldn't find room on hilton.com, the room was available 3rd party and thru front dsek but points were not honored as they said they would be
Malika
瑞士 · 朋友结伴 · 2026年10月
“Amazing experience big thanks to Mr. Pankaj who manage the fitness area with professionalism, kindness and happiness.”
+I would especially like to thank Mr. Pankaj, who made my stay even more enjoyable. He took the time to explain all the gym equipment and guided me through my fitness sessions with great kindness, always smiling and happy to share his passion for sports. He was also very helpful around the pool and spa area, taking care of the sun loungers and making sure everything was in order. His kindness and attentiveness truly made a difference to my stay. Thank you, Mr. Pankaj, for making my experience at the Hilton Jaipur even more memorable!
−This was my first stay at the Hilton Jaipur, and overall, I enjoyed my experience. The facilities were good, although the service could be really improved.
Mahesh
印度 · 情侣出游 · 2026年10月
+Best hotel
Ankit
阿拉伯联合酋长国 · 独自出行 · 2026年10月
+Centrally located, room size is good, check in and check out was seamless. The staff is very polite and helpful
majid
英国 · 情侣出游 · 2026年10月
“Was good for what I paid”
+Reasonable for the price
−It’s rather old needs a refurb
Joanna
马来西亚 · 独自出行 · 2026年10月
“Well resting nest that I needed from my work fatique.”
+I fell very sick and during breakfast, they made me spiced ginger tea, ensured that I had soft and safe nourishing food. Check with Shimistra was excellent and the travel services with Sonu was great, till my ride to the airport.
−Some of the bins in the rooms are rusted, perhaps needs some oiling or seen to. The hotel slippers were unfortunately of cheap quality, which is what we use alot in the room.