James
美国 · 独自出行 · 2026年10月
“Great service, staff was exceptional”
+Excellent
−Nothing
Shaniqua
美国 · 情侣出游 · 2026年10月
“Nice staff but it could use some updating.”
+The property was in a great location and close to everything that I needed. They were accommodating to pets. It was clean and the rooms were comfortable.
−The first room had a gasoline smell so we switched rooms. Then our room keys wouldn’t work. On the day of checkout we couldn’t get back into our room because the room key or locked needed a serious update. We waited outside of our room for 10 minutes. Only one of the four elevators worked. The staff was nice and accommodating but this building needs a serious update to be a Hilton hotel.
Brently
美国 · 情侣出游 · 2026年10月
“It was good I’ll definitely stay again”
+Everything
−Room wall was pilling
Makedah
美国 · 家庭出游 · 2026年8月
“The room was clean and the beds were comfortable, its smells wonderful when you walk in. The hotel is just very outdated”
+It was clean and location is great.
−Totally outdated. More of a vintage location if you ask me. The rooms are basic, zero technology.
DeAudre
美国 · 独自出行 · 2026年8月
“The rooms are not worth the price.”
+I did not like anything.
−The television was outdated and broken. The shower heads look like they haven’t been replaced since the building was built and the drainage sucked. The lamps and furniture are outdated.
Rafael
美国 · 独自出行 · 2026年8月
“It's not worth the price they're asking.”
+Staff
−The bed smelled horrible.
Stacey
美国 · 朋友结伴 · 2026年8月
+Property needs some upgrades. But,it is fair
−The 5th floor smells like weed farm and it was very strong. It’s was a nasty smell!
Dorothy
美国 · 独自出行 · 2026年8月
+Staff were nice.
−Our TV's picture tube was going out. Everything on the TV was blue. The common areas were warm/hot. We didn't get any water like the other occupants.
Robert
美国 · 情侣出游 · 2026年8月
“It has been years since my last stay at the Jackson Hilton. The hotel and rooms need renovation.”
+Did not have breakfast at hotel.
“Poor Hilton”
+Being a loyal Hilton customer who travels over half the year and I’ve seen a lot of poor hotels. This one is near the top. You walk in the lobby and it appears to be a very nice place. Then as you get on the elevator, you realize there’s only one elevator out of four working and the lines are long to get on that elevator and it takes forever I would never have chosen the 11th floor had I known there was only one elevator working. The air-conditioning in the room would not cool the room down the hotel appears to be falling apart with mold, peeling paper and trim that’s coming apart. Went to get some ice and there is no ice machine and the floors that do have an ice machine they don’t work. You have to I could go on and on, but I’m gonna keep it short. You can read the rest of the reviews. They’re all spot on. Hilton should be ashamed to have this branded as a Hilton. Would be better branded as a days inn. down to the front desk to get ice and there was a long line of people getting ice or trying to check in.