Adventure00654433037
情侣出游 · 2026年4月
“Excellent food”
+Full marks to the chef, sandwiches were lovely and well filled. Cakes and scones were delicious. Husband ate all the delights but I had to take my wee cakes home I was too full after the scone ! we will be back again for a third visit ! Thank you
W8512KTmoiram
家庭出游 · 2026年3月
“Lovely Aternoon Tea”
+We received an Afternoon Tea voucher for 2 as a Christmas present. We phoned before our visit and booked our daughter in too. We had a lovely visit. We had pot of tea , sandwiches which had coronation chicken, egg mayo and ham, sausage rolls, and a variety of cakes. The cream with the scones were amazing. Very accommodating with my daughter and made her sandwiches of her choice. Only downside was would have liked some more tea but nobody there to ask. Im sure if I had asked would have been fine. We will definitely do this again if we had a voucher. Staff were lovely. Thank you for making it a lovely afternoon.
“A happy experience”
+A family party of 12 had afternoon tea. An important gathering as 7 of us had flown up to see Scottish based family. The customer service was excellent, the food was delicious (& substantial) A good experience, & one which we would thoroughly recommend. We would have no hesitation in returning.
F3841GRcraigd
情侣出游 · 2025年11月
“Just OK, nothing special.”
+Was attending and staying over for an event and while the event staff / bar staff / reception staff were absolutely lovely the room itself was a bit of a let down. The positives, the bed was comfortable, and clean and the room was very large which was nice. I particularly enjoyed the ice bucket provided and the bath was a great size. However, the bed while comfortable was two single beds pushed together with a topper meaning there was a divot in the middle of the bed which I kept rolling into it. On top of that, the cleanliness of the room was a bit below where I would expect it to be with a stained towel, and mould in the bathroom The shower never seemed to get warm. But water was hot in the bath and the electric radiators were a bit dated. All in all, it as alright, I appreciate some of these issues could have been solved by speaking to reception (new towels for example and possibly the hot water) but my the time I noticed it I was already in the shower and not really in a state of dress to go down/ have someone come up and I was needing to be at the event rather than chasing this up.
“Ok.”
+We booked this as a weekend get away..the best thing about the hotel is the staff, they carry it. It needs investment and renaming the Kelpie Hotel. Breakfast was well run but bacon barely cooked and juices on offer not labeled and out a carton. This is an ok 3* hotel with 5* staff bringing it up. Our room was forgettable hence the late mention..needs a rehall.
“Excellent Location for Local Sights”
+We recently stayed three nights in this hotel as it is central to all the local sites ie Kelpies, Falkirk Wheel, Stirling Castle and the National Railway Museum which we came to visit! The Kelpies are a 20 mins steady walk so you can see them very easily in both the daytime and evening when they are lit up. From the Kelpies you can walk along the canal thro a small woodland to the Wheel. This takes around 80 mins!! My review has three elements: The hotel is an old building which has been completely renovated inside and has a really nice ambience. It is located close to the M9 but the traffic noise was minimal and we are very light sleepers. The hotel provides breakfast and afternoon tea but no evening meals…these are available in CooKs restaurant which shares a big car park with the hotel and is very good with reasonable prices!….see separate review! There is a bar in the hotel if you just need a drink in the evening! Check in was friendly and very efficient and our room was in the garden room building at the back of the hotel. Our room 207 was large and very modern with a nice decor. All facilities were provided including good lighting, king sized bed, big tv, water, tea and biscu
+One of the best hotels we’ve ever stayed at. Really polite staff and the hotel was spotlessly clean. An ideal base for visiting Edinburgh, the Kelpies and the Falkirk wheel.
+Central location, it's
+Easy parking and the room was clean and very spacious. The only let down was the breakfast. Certainly not value for money and the coffee was undrinkable.
+Comfortable clean room with nice staff at check in