Y2394OAsusane
独自出行 · 2025年11月
“The place needed some renovations but the staff....”
+I travelled from the Kingston Airport, one week after hurricane Melissa. Got a private driver and the drive was unevenful, as the hurricane, had not hit the city of Kingston, I traveled to the Golfview hotel in Mandeville in the parish of Manchester. First time, ever staying in that region of jamaica. I have to admit, that upon first approach, I was a bit hesitant, as the hotel did not meet my expections visually. But, and I have to say, but, was I in for a surprise. My first encounter was with Lafaye, the front desk receptionist. She was extremely pleasant and personable and I felt at ease. She offered me a free upgrade and I eagerly accepted. She handled my reservation well and after a gruelingly long trek, I was happy to see that she was confident in doing her job. This one is a keeper for sure. The room was nicely proportioned and I was pleasantly surprised. I had no complaints. Mr Bailey, took my bag up to my room. A very nice young man. It was a very heavy bag, as it had food supplies that I had bought for the victims of Melissa. He didnt complain, but I am sure he felt the weight, as the handle had dislodged itself, during transit. My next person of interest, was Askera. I k
davinaw827
家庭出游 · 2025年10月
“Disappointing Wedding Experience , Lack of Professionalism and Accountability”
+I flew all the way from the UK to Jamaica expecting a beautiful and well-organised wedding at Golf view Hotel, but sadly, the experience was far from what I hoped for. My changing room wasn’t ready before the wedding as promised , it was two hours late, which cut my time short and left me rushing through everything I had planned. When I asked the front desk for help, they were unhelpful and simply mentioned that there had been a party beforehand, which is completely unprofessional when you have a wedding scheduled with a year notice! The event manager did not do his job properly and showed little care or effort in ensuring things went smoothly. The whole experience felt disorganised and stressful when it should have been joyful. To make matters worse, the general manager was not present on the day. When I later spoke with him about my experience, he was rude, disrespectful, and refused to take accountability. We had agreed that I would receive 35% back due to the poor service, but he later changed the agreement and claimed I had agreed to something different. I am incredibly disappointed. After travelling all that way for what was meant to be one of the happiest days of my life, I
+When I arrived at the property at 10:30 pm I selected a king size bed they told me it was unavailable and I got two small bed for my husband and I - went into the room the AC did not work and there was ants all over the floor - requested a room change waited over 45 mins at 11: 30 pm now to get a room change that room was filthy as well- there was music playing loudly till 2 am. Worst stay ever
+I like the fact that it’s close to everything supermarket, hospital gas station clubs. I hate that when I got in late from a all day function I couldn’t take a shower the pipe was dripping and no hot water . The tv couldn’t change channels. Very rundown
+Great value for a non resort hotel. The customer service was excellent and the food was great. The staff went above and beyond
+This was my second time staying at Golf View and the stay was very pleasant and will definitely be my spot when I visit home.
+Fabulous staff, especially Natalia, very accommodating. Food and service is A-1. Would highly recommend.
+Room was very clean , there's a bar and restaurant on the property, security the gate, the only draw back was i was there's no elevator abd i was on the third floor, also when i checked out , i had to wait for them to check the room for damages before i leave even though my card had a hold on it just for that purpose, but overall I had a great time, will definitely visit again
+Staff very friendly and professional
+Amazing food and wonderful staff