Pedro
英国 · 情侣出游 · 2026年10月
“Memorable”
+From the moment we walked in, the satff were just so welcoming, they couldn't do enough to help if needed. Excellent staff! Shout out to David and Yvonne!
−Loved everything! What's not to like?
Arlette
英国 · 情侣出游 · 2026年10月
“Exceptionnel”
+Tout
−Rien
Nduta
肯尼亚 · 独自出行 · 2026年10月
“Great facilities, let down by a check-out mix-up.”
+The facilities were very good: well maintained, comfortable and clean. The lobby and common areas were beautiful, and overall the hotel offered a pleasant environment for my stay.
−There was miscommunication about check-out. I was told check-out was at noon, but when I returned to my room before then, housekeeping was already inside with my things moved around already. It was unsettling, and it would help to align front desk and housekeeping on guests' check-out times.
Anaïs
比利时 · 独自出行 · 2026年10月
“Déçue du service client”
+Bel établissement Qualité du buffet petit déjeuner
−J’ai perdu une nuit car il y a eu une grève d’avion. L’hôtel n’a pas accepté de confirmer à booking que je n’avais pas pu séjourner la première nuit afin que booking puisse m’indemniser. Pourtant l’hôtelier avait dit qu’il le ferait. J’ai demandé pour téléphoner depuis l’hôtel pour régler le problème et il était apparement impossible de passer un appel extérieur .. bref déçue d’avoir dépensé 300€ pour rester dans l’hôtel seulement 10H.
Carissa
英国 · 情侣出游 · 2026年9月
“Luxury stay, great value for money”
+Lovely spacious rooms, good AC, nice pool, small gym, really good food at Peacock Restaurant at a fair price, sauna and steam room
−The most irritating elevator music, no map/guide of hotel in room
Stephanie
肯尼亚 · 情侣出游 · 2026年9月
“The place is good for a getaway from all the hustle and bustle of Nairobi.”
+It was clean and modern The beds were comfortable The reception was great 😊
−That we had to leave early
Wawarto
坦桑尼亚 · 朋友结伴 · 2026年9月
“Good”
+Limited no Local African Selections
−Some staff have issues with information of restaurants when we went for lunch some closed and refer to other restaurant went there been told to go to other restaurants some restaurants has wear restrictions but we never told
Valerie
澳大利亚 · 独自出行 · 2026年9月
“Would highly recommend anyone travelling to Nairobi to stay at this hotel.”
+Very good location, great security and lovely staff throughout
−Nothing except that breakfast was an expensive price
Christian Davy
法国 · 独自出行 · 2026年9月
“Extraordinaire”
+Établissement super, personnel accueillant et professionnel
“Super séjour personnel au petit soin j’ai adoré”
+Le professionnalisme du personnel
−Un peu isolée on ne peux pas se déplacer à pieds